Operations Head/Senior Director of Clinical Lab Operations – STL MO

Kelly Science and Clinical is currently recruiting for a qualified, full-time, permanent Senior Director of Clinical Laboratory Operations role. The position is in St. Louis, MO, and the need to fill this position is immediate.

Responsibilities:

• Oversee the laboratory division's operational workflow to meet the objectives established by the organization's senior management team for daily operations in the Clinical and Biopharma Business Solutions

• Develop and implement policies, procedures, and best practices to enhance efficiency, quality and productivity

• Develop and execute operational plans to achieve business targets and growth. Drive innovation in laboratory operations and processes

• Manage and track work across lab teams to ensure deliverables are met on time and with high accuracy

• Independently identify and execute on changes to improve workflow processes to consistently deliver exceptional customer service

• Work closely with IT to identify and prioritize software enhancements in support of internal operations and external customer support

• Collaborate with cross-functional lab, project management, and commercial teams

• Report project statuses, quality metrics, and general feedback to senior laboratory leadership

• Develop and manage budgets for the operational division.

• Monitor financial performance of the clinical lab and Biopharma Business Solutions and implement cost-effective measures

• Assist in the planning and oversight of CLIA lab facility expansions

• Build and maintain strong relationships with clients, partners, and stakeholders.

• Manage external relationships and troubleshoot problems as they affect the CRO business

• Work with laboratory staff, project management and clients to resolve operational or technical issues

• Acting as primary liaison between the labs and project management within the company

• Prepare for and help lead the transition into the FDA oversight of Lab Developed tests

• Oversee implementation of IT initiatives including LIMS implementation

Qualifications/Education:

• Bachelor's degree in a related field; advanced degree (MBA, MS, PhD) preferred

• Possess a minimum of 10 years of experience with expertise in areas of clinical lab and CRO operations development and strategic planning

• Possess a minimum of 5 years of management experience

• Exhibit strong technical knowledge of molecular biology and molecular testing laboratory practices (CLIA, CAP).

• Ability to quickly learn and integrate new forms of technology

• Consistently takes a proactive approach to problem-solving with strong decision-making skills

• Proven ability to complete projects according to outlined scope and timeline

• Superior analytical, interpersonal, and problem-solving skills

• Professional verbal and written communication skills

Preferred Skills:

• Experience with Lean methodologies, to streamline operations and improve overall efficiency

• Lead Six Sigma projects and initiatives to achieve measurable improvements in operational performance

• Leverage Black Belt expertise to train and mentor staff in Six Sigma practices

Pay: $180 – 190K/yr

Hours: Mon - Fri, 8A – 5P – this position is fully onsite

For more information or consideration, please contact me directly at Tierra.Barbour@kellyscientific.com or at 804-991-0745!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world’s most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.