Overview MINNESOTA ONCOLOGY Minnesota Oncology offers its employees an exciting, fast-paced, and challenging work environment. We are currently looking for an individual with passion for the healthcare field and someone that can commit to personal accountability and integrity. An ideal candidate will also have excellent oral and written communication skills with an ability to collaborate and work in a team based environment. Come join this dynamic team who is passionate about providing exceptional care to our patients. No nights, holidays, or weekends! Why Work for Us? We offer a competitive benefits package that includes - Medical Dental Vision Life Insurance Short-term and Long-term Disability Coverage 401k plan that comes with a company match Wellness program that rewards you practicing a healthy lifestyle Tuition Reimbursement Employee Assistance Program and Discount Program to some of your favorite retailers Responsibilities Trains Physicians, providers and new hires, on-the-job and refresher training on electronic health record Maintains log and follows-up on all tickets logged with the iKnowMed Help Desk Assists with troubleshooting issues for all users in person, via phone and/or email Monitors current processes, procedures and workflow to determine areas of improvement and makes recommendations Maintains communication with all users to better understand the iKnowMed processes and workflow Researches and responds to routine and non-routine inquiries in a timely and professional manner. May obtain assistance to resolve complex inquiries. Qualifications Bachelor*s Degree in related field or equivalent experience in lieu of degree required. Minimum three years experience working with electronic health records. Clinical experience as a healthcare practitioner required. Excellent communication, planning, presentation and organizational skills. Proficiency with computers and Microsoft Office required. Additional Attributes: Strong desire to learn Flexibility Ability to multi-task Strong Organizational Skills Self-starter Dependable Detail-oriented Compassionate PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel. The employee is occasionally required to stand, walk and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment requiring frequent interaction with management, staff and outside vendors. Work will require travel by either/both air or automobile, approximately 50-70% of the workweek, on average. The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.