Job Description

The successful candidate will be our global print SME for office and non-office printing with a solid grasp of our environment, systems, and directions.

As a Print SME you will:

-Produce Technical standards and practices, documentation, and direction for the Office Printing space, and also HP printers used in non-Office roles.

Global Print Device Fleet security and configuration standards

-Global Print Server setup and management standards

-How-tos and documents pertaining to print application use and management.

-Administer global HP print device fleet.

-Primary admin for main office center and adjacent buildings

-Consultant admin for HP Printers elsewhere: Site/Country IT leads get final authority.

-Manage firmware updates, device security, discovery, and network device inventories.

-Assess, architect, test, deploy, and administer Print solutions: HP Access Control (Cloud Printing), HP Web Jetadmin, JetAdmin Security Center

-HP Secure Print (future Cloud Print solution)

-Administer lab and testing environments: Print Device Lab, etc.

-Test print servers and application servers: Dedicated test workstations in Citrix platform

-Perform testing and validation on incoming printer models; and pursuant to any proposed changes in config standards.

-Testing and validation of any print driver or application changes, updates, or new version deployments.

-Support for printers and print applications.

-Address service tickets pertaining to Cloud Print system (problems, new device adds, etc.).

-Engage vendor support for owned Print applications.

-Final escalation point for HP printer problems/class-level issues.

-Consult and advise local IT regarding print-related problems and questions.

-Manage problem escalation to HP or relevant vendor when required.

-General consultation for any other non-standard application or environment printing issues (SAP, Mainframe, Citrix, Linux, Acquisitions, etc.)

-ITSM CI Hardware Swap and new CI registration approvals. Custodian for Print related AD Security groups and NPSAs.

-Pay rate: $31.65-$36.75/hour

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

-3-5 years of print platforms experience (experience assessing, architecting, testing, deploying, and administering print solutions)

-HP Managed Print Services (MPS) and HP office printing experience

-Experience with Zebra label printers

-Excellent written and verbal communication skills

-Experience working in a large multi-national corporation environment -Experience working in a regulated environment (SOX, FDA, etc.) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.