Serve as one of the primary School Certifying Officials (SCO) at Salt Lake Community College (SLCC) Veterans Services Center. Position is responsible for certifying all degrees in both college credit classes and Salt Lake Technical Center (SLTC) programs.

Position is responsible for the administration of educational benefits for the Department of Veteran Affairs (VA) and the Federal Department of Defense (DoD) Tuition Assistance. Assist all Veteran students and dependents attending class at all SLCC campuses and Online campus with all GI Bill® education benefit questions. Responsible to ensure student reports are submitted to VA for graduation, probation and suspension.

Campus location and office responsibility may vary depending on needs.

• Coordinate services available to Veterans on all SLCC campuses, leading a campus environment addressing the unique needs of all veteran students.
• Oversee all daily functions and services provided in Veterans Services. Campus and inner office location and assignments may vary depending on needs.
• Collaborate closely with numerous partners across the College to support the admission, orientation, financial, enrollment, advising, disability resources, health, and mental health needs of veteran students attending SLCC.
• Ensure strong support for student veterans and community volunteers serving at SLCC.
• Plan, organize, implement and supervise all processes and aspects of student veterans education claim processing, ensuring accurate claims and payment resolution.
• Ensure prompt and accurate reporting to VA for graduation, probation and termination of all using VA benefits.
• Ensure all aspects of Federal and State Tuition assistance is working to include, uploading catalog info, support to students using TA, pre-authorization, billing and grades per semester.
• Communicate effectively with College administration and offices; Local, State and National Veterans organizations, educational, and workforce service organizations in role as student liaison and representative of Veterans Services.
• Establish good rapport and partnerships for the good of the SLCC veteran students.
• Develop strategic relationships throughout the College and the community to develop more seamless experiences for veteran students and streamline communications between veterans support services.
• Ensure all documentation, certification, amendments, termination and graduation is accurately and timely reported to the Department of Veterans Affairs in accordance with federal guidelines.
• Plan, organize and implement services and events at all SLCC campuses (campus location may vary depending on needs) for veterans and dependents to establish good rapport and relationships and encourage their educational success.
• Research veteran-students Last Dates of Attendance on college Banner system, or by contacting faculty by email. Report changes in student's eligibility to the VA in a timely manner.
• Maintain other lists designed to monitor veteran's academic success.
• Advise students of regulations regarding use of veterans' benefits, requirements, and SLCC policies and procedures.
• Resolve problems and concerns in a timely and fair manner.
• Update SCO knowledge by attending local and national trainings (when offered) and mandatory workshops to stay current on VA regulations Enrollment Services matters and customer service concepts.
• Other duties as assigned.