Job Description

Salt Lake County…A career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place….its our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.

Additional Benefits include:

• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution

• Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees

• Health Savings account with a county contribution up to $1200/year, Flexible Spending Account

• 100% county-paid Long-Term Disability and Short-Term Disability option

• Professional Development including professional membership fees paid

• Tuition Reimbursement

• Plus: Onsite medical clinic, childcare and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities.

  For Benefits information Click HERE (https://slco.org/human-resources/benefits/)

  To estimate how much your pay and benefits could be worth use ourTotal Rewards Estimator (https://app.powerbigov.us/view?r=eyJrIjoiZmQ0MzYyMTgtODNjMS00NDQ2LTk0MGQtYmE4MTRiN2FjMzhhIiwidCI6IjY1MTY4MTYzLTA5M2ItNDAzNi1hYmRiLTdhMmQ2YjZlNDk0OCJ9)

  JOB SUMMARY

  Coordinates, creates, and maintains database queries and reports in SQL, MSAccess, VBA, SSRS and/or PowerBI. Assists with vendor supported EHR enhancement requirement scoping, coordinates deployment and tests new system enhancements and bug fixes. Provides coordination of help desk technical support for external Behavioral Health providers and division staff. Performs database reporting, maintenance, and enhancement support. Provides technical assistance for all Utah Web Infrastructure for Treatment Services (UWITS) modules. Coordinates software and hardware needs and training among internal staff.

  MINIMUM QUALIFICATIONS

  Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Data Management, Health Information Management, Health Informatics, or other closely related field, plus two (2) years of related experience; OR an equivalent combination of related education and experience.

  Due to the nature of this position, the successful applicant must pass a required pre-employment background check and subsequent mandatory background checks in accordance with current County Human Resources policy requirements.

  ESSENTIAL FUNCTIONS

• Maintain and update in-house database structure and functionality implementing new queries, and operations for data collection, analysis, submission or reporting in order to decrease discrepancies and increase reporting capabilities.

• Staffs the UWITS system help desk support line logging and diagnosing problems. Consults with supervisor and vendor regarding issues that cannot be resolved directly; monitors the status of problem resolution and communicating status with users. Provides recommendations for general improvement of support/help desk functions and data systems.

• Develops training materials and documentation, coordinates and conducts new and ongoing training and regularly scheduled meetings on changes, enhancements or issues relative to the delivery of behavioral health services and collection of data for the provider system and other interested parties. Developing new strategies and procedures to increase efficiency, enhance workflow and improve customer satisfaction.

• Participates in user acceptance testing and coordination of system updates and enhancements for version control with supervisor and vendor.

• Works with Division staff and provider network to analyze data and create reports for contract compliance, outcomes reporting and agency performance. Creates and updates monthly and quarterly reports for the division, department, mayor and council.

• Provides technical and logistical support of the UWITS Billing Module, HIPAA electronic document interchange (EDI) formats and exchanges. Troubleshoots EDI syntax errors.

• Coordinates the creation and maintenance of user accounts and access rights in compliance with contract and system requirements

• Researches, evaluates, and recommends purchase and/or acquisition of information technology related equipment, components, and software.

  This position is open until filled. We will review resumes as they come in.

Additional Information

Who we are:

At Salt Lake County Behavioral Health Services , we are a small staff of approximately 30 employees. We provide funding and oversite to contracted behavioral health provider agencies providing client-centered services for both mental health, and substance use disorder. We support a network of multiple provider agencies with over 700 users of our in-house supported Electronic Health Record (EHR).

We encourage a work life balance:

At Salt Lake County BHS employees are eligible for 12 holidays, up to 24 vacation days, 12 sick days, one personal preference day every year.

Expectations:

SLCo BHS is seeking an individual to work closely with division team in the design, implementation, workflow optimization, change management, and issue resolution of the vendor contracted Electronic Health Record to ensure accuracy and integrity of data. He/She will participate in user acceptance testing, training and end user support in all areas of the EHR system. The incumbent will participate in the maintenance and creation of reports used for audit, quality assurance and contract compliance. He/She will also coordinate and provide technical support for internal division staff with existing desktop equipment and applications as well as coordinating implementation of new IT strategies, policies and procedures.

This position will be required to work in the office while training (approximately 1 to 3 months) and then hybrid work may be permitted.

Job LocationsUS-UT-SALT LAKE CITY

Requisition ID2024-36681

of Openings1

Requisition Post Information* : Posted Date4 weeks ago(5/22/2024 12:59 PM)

SLCO Department (Portal Searching)Behavioral Health Services

Location : LocationUS-UT-SALT LAKE CITY

Location : Address2001 S STATE ST

Location : Postal Code84190

Position Type (Portal Searching)Regular Full-Time (Merit)

Requisition Post Information* : Post End Date6/17/2024

Grade014

Posted Min$57,607.00/Yr.

Posted Max$86,413.00/Yr.