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HTC Global Services Inc IT Analyst II in Salt Lake City, Utah

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Description:

The goal of this project will be to merge the new application with the legacy version creating a seamless transition between modules and features for both the legacy application and the new WaterLink application. New WaterLink will serve as the landing page, and link back to the legacy system where necessary, facilitating an incremental upgrade strategy.

Responsibilities:

  • Development features:

  • Enhanced User Management & Portal Access.

  • New UX, landing page, menuing & navigation.

  • Enhancing legacy WaterLink menuing to match new application.

  • Module development:

  • DDW Report modules (IPS, Bacterial Summary, Inventory, Population, Water Monitoring)

  • Water Use Reporting

  • Exceptions

  • Loan Tracker

  • Code integration and testing.

  • Documentation and knowledge transfer.

  • Bug fixing and basic troubleshooting.

  • Exclusions: Tasks outside of the responsibility to avoid scope creep.

  • UX design

Deliverables:

  • Enhanced User Management & Portal Access:

  • Objective: Update user authentication to support client's ID SSO Methods and implement role-based access controls.

  • Tasks:

  • Set up user authentication using NodeJS with a secure API.

  • Integrate a centralized identity management system.

  • Configure portal access with user dashboards based on roles and admin rights.

  • New UX, Landing Page, Menuing & Navigation:

  • Objective: Design a modern, responsive landing page in ReactJS to act as the entry point for users.

  • Tasks:

  • Develop a ReactJS-based landing page with updated branding and UX.

  • Develop based on provided UX designs and ensure all development aligns with client's Design principles.

  • Conduct usability testing to ensure intuitive navigation across old and new systems.

  • Enhancing Legacy WaterLink Menuing to Match New Application:

  • Objective: Integrate navigation styles across the legacy and new systems for visual and functional continuity.

  • Tasks:

  • Work with legacy system code to implement menu updates where possible to align with V2 menuing.

  • Add a React-based wrapper component or implement other methods to allow the new application to link directly to legacy menus without confusion.

  • Test seamless navigation across systems to maintain user familiarity and reduce cognitive load.

  • Module Development:

  • Objective: Develop and deploy specific modules to support data and reporting functionality.

  • Tasks for Each Module:

  • DDW Report Modules: Build React components to display dynamic reports for IPS, Bacterial Summary, Inventory, and Water Monitoring, utilizing serverless functions for data retrieval from SDWIS.

  • Water Use Reporting: Update form components in ReactJS with data validation for user inputs, linked to a serverless backend to store reports and migrate data to live in the new WaterLink application environment.

  • Exceptions & Loan Tracker: Develop interfaces for exception tracking and loan management, leveraging serverless database interactions for lightweight storage and easy scaling.

  • Code Integration and Testing:

  • Objective: Ensure seamless operation between the new application and the legacy system through comprehensive integration and testing.

  • Tasks:

  • Use DTS teams procedures and protocols for unit and integration testing of React components and NodeJS services.

  • Set up serverless deployment pipelines for continuous integration and delivery (CI/CD) using GitHub Actions.

  • Establish staging environments that mirror production to test user flows between old and new modules.

  • Documentation and Knowledge Transfer

  • Objective: Provide detailed documentation and training to ensure future teams can maintain and expand the platform.

  • Tasks:

  • Write comprehensive documentation for all new modules, including architecture, endpoints, and data flows.

  • Develop guides and/or video tutorials for internal users on managing the new system.

  • Conduct training sessions and hand over codebase insights and best practices as needed.

  • Bug Fixing and Basic Troubleshooting

  • Objective: Ensure a smooth user experience by resolving issues swiftly as they arise from testing.

  • Tasks:

  • Monitor error logs and performance metrics for new and legacy features.

  • Set up alerts for critical failures or downtime using AWS CloudWatch or a similar monitoring service.

  • Implement a feedback loop with users for continuous improvement.

Skills & Experience:

  • At least 2 years of Java experience.

  • Two years of JavaScript or React application development experience.

  • Experience with unit testing (jest, Node.js, Test Runner, etc.).

  • Demonstrated ability with application debugging and code fixes.

  • Proven understanding of database design.

Collaboration:

  • Candidate will be expected to engage with relevant stakeholders, attend team standup, retrospectives, and sprint planning sessions.

  • The Candidate will be expected to report on progress against deliverables and track time in an effective manner.

Project Management Tools :

  • The candidate will be expected to utilize the following tools to support tracking work and progress:

  • Jira

  • Confluence

Education:

  • Bachelor’s degree or equivalent practical experience.

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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