Medicare Stars Transformation Consultant SR

Work from home (telecommute or tele-flex) within Oregon, Washington, Idaho or Utah

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia's dedicated team of Medicare Stars Transformation Consultants are living our mission to make health care easier and lives better. As a member of the Medicare Advantage & Provider Engagement team, The *Experience & Transformation Consultant *is responsible for driving and supporting continuous improvement, change leadership, and communication activities in order to achieve high-quality, measurable, and sustainable results which support strategic priorities and goals. Experience & Transformation Consultants use data-driven and people-oriented tactics to support the Health Plan Operations (HPO) culture of high performance, build capacity for continuous improvement, deliver on customer experience commitments, and transform business practices - all in service of making our members' health journeys easier.

**If you're a motivated and results-driven professional looking to make a difference in healthcare operations, apply for this exciting opportunity today!

PREFERRED KEY EXPERIENCE:

• Tracking and monitoring all Stars related activities, establishing KPIs and source of truth reporting of KPI status with measure owners
• Managing global Stars improvement workplan to ensure deliverables are met and progress is supported by interim reporting. Identifying risks and escalations as needed
• Collaborating with other clinical stakeholders to ensure Stars related activities are included in clinical programs
• Working with key stakeholders to create clinical programs to impact Stars measures
• Developing and maintaining key executive and stakeholder updates to ensure key risks/successes are communicated in a meaningful and concise manner

What You Bring to Cambia:

Qualifications:

• Bachelor's degree in healthcare administration, business administration, or a related field
• Minimum 12 years of experience in process improvement, change management, business or process analysis/engineering, portfolio management
• At least three years in health plan operations or a health-related organization

Skills and Attributes:

• Proven ability to develop and maintain account relationships, both directly with the customer, and on the customer's behalf with internal stakeholders including the ability to understand and respond professionally and appropriately to the attitudes, concerns and needs of others and the ability to interpret and communicate information with tact, diplomacy, patience and professionalism.
• Ability to anticipate customer needs, identify problems, mediate issues, develop solutions and implement a course of action. Resolves conflict constructively.
• Strong communications and facilitation skills, both customer facing and internally; the ability to achieve goals through influence and advocacy; resolve issues and build consensus among groups of diverse stakeholders to achieve the goals.
• Ability to effectively lead projects from initiation to closeout, including plan, schedule, scope, requirement definitions, testing, and deployment, using project management methodologies and practices
• Ability to work in high-pressure circumstances on multidisciplinary, unconnected tasks and produce detailed work during periods of high-volume demands.

* What You Will Do at Cambi a:*

• Identify and inform opportunities to build consistency, efficiency, accountability, and alignment into HPO systems and processes.
• Provide leadership for strategic improvement and change adoption efforts within and across HPO departments and workgroups.
• Scope and inform prioritization of improvement and change adoption efforts in alignment with HPO stra egic priorities and goals
• Deliver updates, proposals, and recommendations to the HPO Leadership Team
• Represent LET and HPO at cross functional workgroups.
• Manage HPO communications and branding practices, partnerships, infrastructure, and collateral.
• Lead major division-wide or cross-divisional improvement and change adoption initiatives.
• Coach, train, and mentor team members.
• Represent department in the absence of senior leader.

The expected hiring range for a Transformation and Experience Consultant SR is 150k - 175k annually depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 15%. The current full salary range for this role is $124k Low Range / $156k MRP / $203k High Range.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

Learn more about our benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is avail