Career Opportunities: Registration Analyst (31237)

Requisition ID 31237 - Posted - IdenTrust, Inc - IAMS - PKI and IoT Management - Salt Lake City, UT (Wiley Post Way) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Associate - No Travel Required

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An Amazing Career Opportunity for a Registration Analyst!!

Location: Salt Lake City, UT

Job ID: 31237

Responsible for ensuring that applications for identification certificates are received securely, adequately verified and properly processed; that orders are correctly filled, and customers receive exceptional service.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

Identity and Access Management Solutions (IAMS)

HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged access environments and drives the need to expand implementations with our industry-leading digital certificates and PKIaaS solution to manage them at scale.

As our Registration Analyst , you’ll support HID’s success by:

• Utilizing web-based system to review incoming certificate applications for completeness.

• Performing Identification & Authentication according to specific levels as required by IdenTrust customers.

• Contacting customers directly to resolve application related discrepancies.

• Processing incoming mail to match up with pending applications; specialized request forms, notarized forms, disputes and other documentation.

• Reviewing notarized documentation for completeness and contacting appropriate agencies to determine validity of professional licenses.

• Recording incoming certificate applications and agreements, including preparation of customer files (original and working), exceptions, revocations, disputes, etc.

• Meeting productivity targets set by management.

• Participating in annual goal-setting and performance reviews.

  What we will love about your background:

• Excellent communication skills and proven record of providing excellent customer service.

• Ability to securely handle customer data.

• Ability to read and interpret technical journals, specifications, international technical standards.

• Capability to work flexible hours based on business need.

  Your Experience and Education include:

• High School diploma or GED.

• Minimum 3-5 years’ combined customer service and/or administrative office experience.

• Ability to effectively communicate in the English language, both verbally and in writing.

• Proficient in MS Office applications, such as Outlook, Word, Excel, PowerPoint, etc.

• Familiar with operating systems, such as Windows, etc.

• Ability to type a minimum of 50 wpm.

  Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.

• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.

• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

  HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.

  We make it easier for people to get where they want to go!

  On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

  When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

  #LI-HIDGlobal