Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Benefits Advisor Senior , you will be responsible for the design, development, implementation, ongoing administration and assessment of our Employee Wellness and Behavioral Health Programs and Services . You will assess enterprise risk regarding benefit programs and services associated with legislative, regulatory, market and expense trends.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

Relocation assistance is not available for this position.

What you'll do:

• Applies sophisticated knowledge of wellness programs integrated with medical, mental health, pharmacy and onsite wellness services in a large company setting.

• Develops data driven wellness strategies and solutions.

• Identifies gaps/opportunities, keeps updated with industry trends and legislative changes to improve population health and wellness.

• Align wellness solutions and patient/employee experiences in physical and emotional wellness between carriers, vendors and onsite services.

• Build internal and external strategic Wellness relationships to bring community presence and USAA together (EX: UT Health for weight loss and mental health support).

• Lead and participate in multiple key wellness initiatives.

• Evaluates new concepts and solutions, providing thought leadership aligned with the HR strategy and the total rewards philosophy.

• Uses high level influence to socialize the value of new or changing benefit programs and provides recommendation on the overall cost of proposed changes; Gains collaborator consensus and approval of recommendations.

• Responsible for the enterprise-wide pandemic plan and Point of Dispensing (POD) program.

• Coordinates and provides direction for the enterprise-wide drug testing program.

• Takes ownership of total rewards experiences by collaborating with partners to improve employee interactions with total rewards programs and systems.

• Collaborate with lines of business/Subject Matter Experts to improve the processes and technology associated with their respective programs.

• Manage forecast and budget for responsible program(s)

• Ensures risks associated with business activities are optimally identified, measured, audited, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, plan design, experience in benefits financial analysis, metric development, benefits supplier management, regulatory compliance and day-to-day administration and operations.

• Working knowledge of data analysis tools and techniques.

• Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs.

• Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints.

• Advanced knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans.

• Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

• Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA.

What sets you apart:

• Subject matter expertise in population health and employee wellness with an emphasis on mental health.

• Experience running employee Wellness programs integrated with medical, mental health, pharmacy and onsite wellness services in a large company setting.

• Experience developing data driven Wellness strategies and solutions.

• Experience creating internal and external strategic Wellness relationships by engaging community partners.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $89,990.00 - $172,000.00 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.