Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Payroll Analyst (Mid-Level) , you will be responsible for preparing and processing accurate and timely multi-state and multi-jurisdiction full cycle payrolls and/or the administration of Payroll Tax, SIT/SUI setups, Garnishments, Recoupment, Business Traveler, and research changing laws and regulations to ensure compliance. Applies analytical skills, creativity, critical thinking, problem-solving techniques, and job knowledge in area of specialization to resolve issues. Responsible for delivering exceptional quality service and effective communication with their team, internal, and external customers.

This job profile is designated as a Sensitive Position. Sensitive Positions are those positions in which individuals have the authority and ability to conduct in-scope activities (movement of USAA or Member funds) as defined within the Enterprise Sensitive Positions Mandatory Time-Away Compliance Policy. Employees in Sensitive Positions are required to fulfill a Mandatory Time-Away (MTA) requirement of 10 consecutive business days each calendar year.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office location .

Relocation assistance is not available for this position.

What you'll do:

• Prepares, processes, and monitors gross to net activities for payroll cycles and serves as a resource to less experienced team members.

• Conducts various payroll reconciliations, quality assurance, and troubleshoots uncommon and/or complex issues which arise for their area of specialization.

• Resolves and responds to pay inquiries from employees or internal partners in accordance with SLA’s.

• Identifies and partners in the development and implementation of effective and compliant solutions to address payroll gaps/defects and/or streamline processes and controls.

• Ensures standard operating procedures and employee content is properly updated, accurate, and compliant.

• Identifies potential risk and partners in development of solutions to ensure risks are optimally measured, monitored, and controlled.

• Prepares, analyzes, and researches data and reports in support audits, control testing, and various business and compliance projects.

• Reviews and reconciles bi-weekly, monthly, quarterly, and year-end payroll tax / wage reporting to ensure accuracy and compliance with local, state, and federal government.

• Records, monitors, and resolves agency tax notices and tracers with 3rd party provider and government agencies in relation to local/state/federal withholding taxes, or state/federal unemployment.

• Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of broad payroll knowledge and applied experience in processing pay in multi-state environment, payroll tax and filings, and payroll compliance.

• Strong knowledge of HRIS systems, payroll systems/software such as Workday Payroll Module or Automatic Data Processing (ADP).

• Knowledge of processes, tools, and techniques for assessing and controlling an organization's exposure to risks of various kinds, ability to apply knowledge appropriately to diverse situations.

• Foundational knowledge and ability administer policies, procedures and system for confidentiality calculating, preparing, and distributing payroll.

• Demonstrated ability to maintain confidentiality of payroll information.

• Knowledge of labor and employment wage and tax regulations/compliance, federal and state legislation.

• Demonstrates strong analytical, critical thinking, impeccable attention to detail, and problem-solving skills.

• Demonstrated ability to communicate clearly and concisely, both orally and in writing.

• Demonstrated commitment to high professional ethical standards in a diverse workplace.

• Ability to adapt to a fast paced continually changing business and work environment.

• Strong knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

What sets you apart:

• 2+ years experience processing payroll within the Workday Payroll Module.

• 2+ years experience processing payroll through Automatic Data Processing (ADP).

• FPC (Fundamental Payroll Certification) and/or CPP (Certified Payroll Professional).

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $67,220.00 - $128,480.00 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.