Regional Administrative Assistant - Paragon Infusion Centers

A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.

Location: San Antonio, Texas; Houston, Texas; Austin, Texas

The Regional Administrative Assistant – Paragon Infusion Centers is responsible for overseeing patient check-in, registration, and checkout.

How You Will Make an Impact

Primary duties may include, but are not limited to:

• Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized.

• Listens and responds to patient and/or family members concerns.

• Responds to patient questions and complaints; routes issues to appropriate personnel.

• Analyzes daily administrative operations and utilization of resources.

• Assists in Medic user issues.

• Ensures proper cash controls are in place and policy and procedures are followed.

Minimum Requirements:

• HS diploma and a minimum of 1 year of lead/supervisory experience in a health care environment; or any combination of education and experience which would provide an equivalent background.

• For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position.

Preferred Skills, Capabilities and Experiences:

Bi-lingual (English/Spanish) preferred.