Red Arch Solutions is a proven and effective small business IT integrator and consultant, recognized as a leading IT provider to the Federal Government, primarily focused within the Intelligence Community.  We provide our customers with state-of-the-art tactical and strategic intelligence, systems, and software engineering solutions, solving some of the most pressing and unique intelligence community challenges related to national security. 

Our employees are exceptionally skilled professionals. We recruit individuals who are dedicated to collecting, analyzing, and disseminating critical information to national leaders. Our engineers design, develop, and deploy mission critical solutions to support our war fighters. We are also an official AWS Partner and are pleased to now offer Cloud Solutions Architecture and Engineering using Amazon Web Services. 

Position Overview:

Red Arch Solutions is seeking a Systems Administrator to join our team in San Antonio Texas.

Responsibilities:

Provide support for implementation, troubleshooting and maintenance of IT systems.

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.

Manage the daily activities of configuration and operation of IT systems.

Provide assistance to users in accessing and using IT systems.

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Qualifications:

5 years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. 5 years of additional SA experience may be substituted for a bachelor’s degree.

All Red Arch Solutions openings require US Citizenship.

We offer best in class 100% paid employee healthcare premiums, generous PTO, a 10% combined - 6% match on your 401K, vested day one, complemented by up to 4% in profit sharing. Enjoy annualized bonus opportunities, spot bonuses for professional certifications, tuition reimbursement, and a variety of additional employee first perks, including an employee choice of an annual allowance for technology or fitness expenses, tailored to support your lifestyle. Celebrate and unwind with all 11 federal holidays observed, because we believe your hard work deserves significant recognition. We value the power of referrals and offer substantial bonuses for introducing use to more great people life yourself.

Red Arch Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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