Engineering Program Manager, Quality Office, Apple Services Engineering

San Diego,California,United States

Software and Services

Do you ever wonder what goes into making Apple products an amazing user experience? We are Apple Service's Quality team, and we ensure that our products exceed our customers’ expectations for quality and reliability! We are seeking an experienced Engineering Program Manager, with a strong background in quality as well as knowledge of data analysis and testing methodologies. You'll work with engineering and quality engineers to ensure the quality of our consumer service products and lead cross-functional organizations to achieve department goals. Come join our team!

Description

As an Engineering Program Manager at Apple, you will support and manage technical programs focused on the quality of consumer service products. In this role, you will: - Collaborate with engineering teams to identify and mitigate risks throughout the software development lifecycle - Coordinate with cross-functional teams, including automation, software, and quality, to ensure project milestones are met and provide technical leadership and mentorship to team members, encouraging a culture of collaboration and quality - Tracking and reporting on progress, risks, and opportunities related to the project or technology area - Presenting key findings and project status to engineering and quality leadership

Minimum Qualifications

• 5+ years of Project / Program Management in a high-tech environment

• Experience delivering customer-facing features or projects from concept through delivery

• Experience with software development lifecycle in consumer media platforms

• Experience running technical programs with cross-functional teams

• Minimum of Bachelor’s in an Engineering field such as Physics, Computer Engineering, Electrical Engineering, or related experience

Key Qualifications

Preferred Qualifications

• Excellent written and verbal presentation skills

• Proven leadership on major, cross-functional software projects

• A track record of quickly understanding technical concepts in a wide range of fields

• Demonstrated ability to provide succinct, accurate executive summaries of project status and complicated engineering situations

• Strong technical proficiency

• Experience in driving quality results in a quality focused organization

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $129,600 and $236,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

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