HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

HealthFitness has an exciting new opportunity for a full-time (40 hrs/wk) Fitness Program Manager at our brand new multi-tenant client site located in La Jolla, CA. In this role, you will manage and direct all operational aspects of a midsized, multi-client on-site fitness program ensuring the highest level of participation, results achievement, and customer satisfaction in the delivery of onsite programs and services. You will be responsible for contract compliance; development of and adherence to the strategic business plan; staff supervision, training, and development; design and facilitation of a variety of health and fitness programs; and various administrative duties including developing outcomes focused management reports. You will also implement and instruct individual and group fitness programs, provide floor supervision, fitness testing, exercise prescriptions, and orientations.

Schedule: Monday-Friday, Hours will vary from 5:30AM to 7:30PM on alternating shifts

What you will be doing:

• Carries out supervisory responsibilities for on-site staff in accordance with HealthFitness policies, procedures and applicable laws including recruiting, orienting, training, evaluating, developing, and planning the succession of associates. Plans, assigns and directs work assignments to ensure staff remain challenged and productivity is maximized; provides training and development opportunities to promote and encourage career growth.

• Ensures all staff is properly trained and hold appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services being delivered. Evaluating team performance by observing instruction and attending sessions. Conducts formal performance appraisals on an annual basis and initiates formal corrective action process when warranted.

• Leads regular individual and group staff meetings to ensure associates are informed about HealthFitness, client and program events, initiatives, and status.

• Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies.

• Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.

• Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes and marketing strategy to meet client objectives and includes strategies for virtual programming.

• Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.

• Manages the development of outcomes focused programs to meet client objectives; interfaces with client company management and peripheral departments as appropriate to assess client needs and identify HealthFitness programming solutions for fitness offerings.

• Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives.

• Generate revenue producing programs. Identify expansion opportunities and revenue targets, creates plans to generate revenue and meet financial goals.

• Directs the implementation of individual and group fitness programs, health education activities, motivational programs and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate. General oversight and management of Fitness Center operations.

• Creates an engaging onsite community that drives member participation.

• Manages all fitness center program activities in accordance with HealthFitness operational, quality, safety and service standards.

• Designs and develops outcomes focused programs and interventions including data collection and evaluation process; delivers personalized services and other programs to participants as applicable.

• Coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate. Ensure that both client and HealthFitness standards and requirements are used/met on all marketing materials and communications. Create professional standards for all marketing materials to ensure highest quality and professionalism for all audiences.

• Maintains accurate records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements, including if applicable file transfer, processes, collaborating with related suppliers and/or storage. Ensures compliance is in place for all programs by making sure all waivers and forms are completed.

• Other duties as needed/assigned.

What you bring with you:

• Associate’s degreeor higher in Exercise Science, Health Promotion, Kinesiology or related discipline or equivalent combination of education, current certifications and experience.

• 2+ years’ related industry experience.

• Current Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross, or American Safety & Health Institute required by start date.

• Industry recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT, or NETA; if not current will be required within 30 days of hire.

• Previous supervisory experience strongly preferred.

• Ability to lead, manage and operate a fitness center.

• Strong interpersonal and customer service skills including the ability to motivate others.

• Ability to effectively organize and prioritize work demands.

• Computer proficiency in MS Office including at minimum Word, Excel and Outlook.

• Proficiency in fitness assessment and exercise prescription.

• Ability to teach a variety of group exercise class formats.

• Proven ability to build rapport and establish relationships.

• Flexibility in work hours to ensure interaction with all members.

• Strong presentation skills and professionalism.

• Excellent communication skills both verbally and written.

Compensation: $66,560 /year. Ability to make additional commission doing personal training with a HealthFitness approved personal training certification.

Brand: HealthFitness

Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune . The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.