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ICW Group Manager, Commercial Package Underwriting in San Diego, California

Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.

The Manager, Commercial Package Underwriting provides Underwriting and Operations workflow expertise and program management skills to drive initiatives that promote efficiency, drive production and ensure compliance with operating policies for the Commercial Package Line of Business, including property, general liability, inland marine, auto and umbrella/excess .

ESSENTIAL DUTIES AND RESPONSIBILITIES

Promotes the strategy and growth of Commercial Package Underwriting Line of Business by providing expertise and guidance to leadership.

  • Contributes to the development and modification of department goals, plans, procedures, and guidelines.

  • Sustains a sales culture that consistently delivers on brand and product value proposition by producing reports, providing training and monitoring production.

  • Collaborates with Branch Managers in the training and development of Branch Team Members.

  • Acts as subject matter expert (SME) in Commercial LOB's.

  • Leverage understanding of commercial lines workflow and collaborate with technology on builds, including the development of our UW management and policy administration systems and other various technology initiatives.

Serves as Subject Matter Expert (SME) in the underwriting discipline to internal organizational stakeholders as well as insureds, agents and customers.

  • Facilitates and conducts Branch underwriting audits to monitor the quality of the book of business.

  • Communicates timely information to appropriate department partners on industry, legal and financial changes including ISO/DOI rulings, forms and coverage changes, competition, policy issuance and state filings.

  • Provides workflow expertise for applications and automation.

Manages programs driving line of business profitability and initiatives.

  • Develops and/or facilitates new products, programs or offerings.

  • Creates key performance indicators for new markets and/or improving sales.

  • Reviews and analyzes the underwriting portfolio to identify progress toward business objectives.

SUPERVISORY RESPONSIBILITIES

This role has no supervisory responsibilities but may mentor and/or train junior team members.

EDUCATION AND EXPERIENCE

  • Required minimum 3 - 5 years of related experience in commercial property, general liability, inland marine, auto and umbrella/excess underwriting, preferably 5 yrs.

  • Bachelor's degree from four-year college or university required in Business, Accounting, Statistics or related field. Additional experience may be required in lieu of degree.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

KNOWLEDGE AND SKILLS

  • Knowledge of Commercial property, general liability, inland marine, auto and umbrella/excess coverage.

  • Understanding of automated workflows.

  • Strong knowledge of insurance underwriting concepts and principles.

  • Ability to build strong business relationships with internal and external customers.

  • Strong work knowledge of Microsoft Office programs including Excel, Word and Outlook.

  • Critical thinking skills, detail-orientation, and ability to problem solve.

  • Excellent written and verbal communication skills; experience working with cross-functional teams.

  • Excellent public and internal communication skills. Proficiency in insurance systems and customer relationship management systems.

PHYSICAL REQUIREMENTS

Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.

WORK ENVIRONMENT

This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.

#LI-KK1 #LI-Hybrid

The current range for this position is

$99,166.86 - $167,238.07

This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP?

• Challenging work and the ability to make a difference

• You will have a voice and feel a sense of belonging

• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match

• Bonus potential for all positions

• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)

• 10 paid holidays throughout the calendar year

• Want to continue learning? We’ll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the virbrant company we are today.

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