Overview

Come join the Sales team in Intuit’s Small Business Self Employed Group and help us solve our biggest customer and business challenges as the next Business Operations Manager.

You will be a key thought partner and accountable leader who accelerates Small Business ecosystem growth at scale by establishing and tracking key success metrics and ensuring resources are allocated effectively. By leveraging proven strategic frameworks and partnering with cross-functional stakeholders, you will advance and measure key initiatives that drive high growth and sustainable change across Sales channels and programs.

A relentless curiosity, proven record in driving organizational impact, and a level of ease in interacting with senior management on a regular basis will drive success in this role. You will bring a startup mindset and the ability to manage multiple priorities while dealing effectively with ambiguity and change. You must be a team player and passionate about making a difference.

If you are looking for the next step in your career journey, this exciting and fast-paced role provides you with a fantastic opportunity to help shape our business and drive transformational change.

What you'll bring

• 10+ years relevant work experience in business operations, or go-to-market operations roles delivering significant organizational impact, preferably in a SAAS-based technology company.

• Operational Expertise: A breadth of experience interacting across sales, marketing, finance,

business analytics, technology teams and operations. Ability to create, drive and improve upon regular operating mechanisms to provide progress updates on key initiatives. Knowledge of sales tools, techniques, and methodologies is a plus.

• Dynamic Leadership: You are equal parts pragmatic and strategic, combining creativity with a keen business acumen. You are well-versed in managing a long-term vision while delivering continuous improvement and exceeding expectations in the current period. You have the ability to think broadly but also go deep and roll up your sleeves when appropriate.

• Consensus-Builder: Practiced in earning trust and collaborating with sponsors and key stakeholders at all levels to establish a shared vision, common goal framework and prioritization principles where no formal authority exists.

• World-class Communicator: Clear and compelling storytelling abilities that distill complex information and concepts simply and concisely for a variety of audiences. Superior written and verbal communications skills with experience preparing strategy memos, white papers and presentations for an executive audience.

• Pace-setter. Catalyst for Change: Experienced problem-solver who can accelerate outcomes through clear goals and accountability. Change agent who can reinforce our desired culture through modeling Intuit values and encouraging behaviors that result in transformation at scale.

• Ability to travel based on business needs

How you will lead

• Operational Planning: Shape and manage organizational operating frameworks that drive clarity, accountability, and move work forward via well-defined roadmaps and success measures. Participate in and/or drive mechanisms, including annual planning, KPI reviews, headcount and budget management, and operational reporting.

• Ownership & Influence: Ensure prioritization of and focus on what matters most in order to help our teams reach committed outcomes. Leverage network to understand interdependencies and risks for the work, engaging partners to execute plans and resolve roadblocks.

• Content Development: Shape clear and compelling visual and written narratives that distill complex information and concepts simply and concisely, while ensuring alignment with core principles and business strategies. Prepare communications and presentations for a variety of audiences.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.