Description

Position Overview:

Robert Half is seeking a dedicated and organized Front Desk Coordinator on behalf of our client, a thriving medical clinic. This role is pivotal in ensuring a welcoming and seamless experience for patients while maintaining efficient daily operations. The ideal candidate will have a strong administrative background, excellent customer service skills, and the ability to manage multiple priorities in a fast-paced healthcare setting.

Key Responsibilities:

• Patient Check-In/Out: Greet patients warmly, manage check-ins, verify insurance information, and ensure the accurate collection of patient details.

• Scheduling: Coordinate and maintain patient appointment schedules, confirm upcoming appointments, and assist with cancellations or rescheduling as needed.

• Communication Management: Answer and route incoming calls, respond to emails, and address patient inquiries in a professional and timely manner.

• Administrative Support: Accurately input and update patient information in electronic medical records (EMR) systems while maintaining confidentiality and compliance with HIPAA.

• Insurance and Billing Assistance: Verify insurance coverage, process co-pays, and assist patients with questions regarding billing and account statements.

• Office Coordination: Monitor and restock office supplies, maintain a clean and organized reception area, and support other administrative tasks as needed.

• Customer Service: Act as a liaison between patients, clinical staff, and other departments to ensure patient concerns are addressed effectively and promptly.

• Data Management: Ensure all patient data and documentation are handled accurately and securely, in compliance with medical and organizational standards.

• Problem-Solving: Handle patient concerns and unexpected issues with professionalism and a solution-oriented mindset.

  Requirements

Qualifications:

• High school diploma or equivalent required (Associate degree or healthcare certification preferred).

• 1-2 years of experience in a front desk, administrative, or customer service role; prior experience in a medical clinic or healthcare setting is highly desirable.

• Proficiency in Microsoft Office Suite and EMR systems (experience with systems such as Athenahealth, eClinicalWorks, or similar is a plus).

• Strong organizational skills with the ability to prioritize tasks and work efficiently in a fast-paced environment.

• Excellent verbal and written communication skills with a patient-focused attitude.

• Knowledge of medical terminology, insurance verification processes, and billing procedures is a plus.

• Professional demeanor with the ability to handle confidential information discreetly.

  TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .