Job Description

A medical device enterprise company is seeking a Business Analyst to join their team. The Business Analyst is responsible for designing and conducting quality assurance testing that support improvement initiatives for various Business Systems. This team is focused on the Service work stream which includes the Technical Support Center, Repair Depot, Field Service, Professional Services, and Service Contracts. The role works closely with the Agile Development Team to conduct testing, coordinate, and conduct end-user testing, trouble shoot issues and partner with IT on root cause analysis and solutions to support implementation of system enhancements.

Core technologies include Salesforce Sales, Service, Field Service, and Community clouds and SAP ECC/CRM.

Primary Responsibilities

· Review requirements and develop test scenarios.

· Author and execute test scripts for both functional and regression testing.

· Log defects, work with development team on resolution.

· Document testing output in a regulated environment.

· Own setup of test data, user provisioning, ensure data readiness for testing and stakeholder demos.

· Create and maintain documentation for sprint and post-launch support.

· Participate in design reviews and providing input on requirements, product design and potential problems.

· Interact with stakeholders, end users, and team members.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Must Haves

· 3+ years of experience in software development testing (information/business systems, Salesforce, SAP preferred)

· Up-to-date knowledge of software test design and testing methodologies.

· Working knowledge of test techniques and compatibility with various software programs.

· Working knowledge of programming.

· Excellent communication and critical thinking skills.

· Good organizational skills and detail-oriented mindset with a proactive approach to managing workload and tasks.

· Knowledge seeker, with growth and continuous improvement mindset.

· Take initiative, are a self-starter and take ownership.

· Ability to critically think, be a team player and show up ready to jump in when needed null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.