Tau Six, an agile small company delivering cutting edge cybersecurity and systems integration services to the US National Security market, has an immediate need for a Senior Systems Administrator for a Department of Defense customer. In this role you have the opportunity to work with a cross-functional team in multiple technical areas to include operations, engineering, security, and systems development to deliver secure solutions to our national security customers.

Security Clearance Requirements: Active Top Secret / SCI Required

This position requires full-time on-site support. This is not a remote position

Responsibilities:

• Maintain/troubleshoot Windows servers and workstations, both on-site and remote

• Perform Windows system administrative support to include adding and removing users, installing software and monitoring systems

• Maintain domain controllers, file servers, application servers and other cloud resources

• Properly receive and triage customer incidents in the ticketing system

• Follow standard operating procedures to accurately log all tickets within the ticketing system

• Perform remote troubleshooting through diagnostic techniques

• Properly escalate unresolved tickets to the next tier of support

• Engage with customers throughout the process and follow up to ensure proper incident closure

• Ensure quality and productivity standards are maintained while meeting customer timelines

• Assist in configuring baseline switches, routers and PCs being prepared for deployment

• Coordinate equipment preparation and shipping, confirm customer receipt, and validate inventories

• Perform remote site surveys and identify requirements for hardware and cabling

Qualifications:

• 5+ years of related experience as a System Analyst/Administrator or similar role

• Appropriate DoD 8570 Level II certification

• Experience with network and patch management

• Knowledge of system security, data backup/recovery, and network monitoring

• Ability to troubleshoot and problem solve issues to resolution