Job Description

Experience processing high volume of support ticket requests (team is currently collecting close to 1,100/ week).

 High attention to detail and proven ability to work in a fast-paced environment.

 Strong communication skills, both written and verbal.

 Resourceful, proactive, and adaptive in dealing with operational hurdles.

 Ability to prioritize multiple tasks while maintaining overall team goals.

 Previous experience with Salesforce, Zendesk, or NetSuite

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Insight Global is looking for a Sales Support Specialist with an interest in developing a diverse skill set and working cross-functionally at a fast-growing IoT startup. You will support the Enterprise sales team in processing orders for some of this companys largest customers. This is a dynamic role in which you will process add-on orders, upfitter requests, and invoicing needs while working closely with enterprise sales representatives, internal stakeholders, and our largest clients. This position is a full-time contractor role that is entirely remote.

In this role, you will:

 Partner with the enterprise team to manage add-on orders, upfitter requests, invoicing needs, and unit tagging for existing customers

 Serve as an internal liaison, leveraging cross-functional relationships with Sales Operations, Finance, and Customer Success to provide comprehensive deal support

 Collaborate with internal stakeholders to resolve complex issues, identify process improvements, and support best practices

 Gain hands-on experience with Salesforce, NetSuite, and internal platforms null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.