June 21, 2024: Extended the announcement to expand the candidate pool. Candidates who have already submitted an application do not need to re-apply.

• Application Opening: June 12, 2024

• Application Deadline: July 3, 2024 (Extended Deadline)

• Compensation Range: $134,212 - $163,150 (https://careers.sf.gov/classifications/)

• Recruitment ID: RTF0147597-01150828 (147612)

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

• The duration of the appointment shall not exceed 36 months. 

WHO ARE WE? 

San Francisco Public Utilities Commission (SFPUC) (https://www.youtube.com/watch?v=inc4CF4VKFE)

Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. 

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc

Wastewater Enterprise:

The San Francisco Public Utilities Commission (SFPUC) Wastewater Enterprise (WWE) operates and maintains San Francisco's combined sewer system to protect public health and the environment. These services extend across eight urban watersheds, over 1,900 miles of pipe, and benefit every resident and visitor of San Francisco.

WWE operates three all-weather wastewater treatment plants, one wet-weather facility, 27 pump stations, eight transport/storage facilities, and 36 combined sewer discharge structures to treat an estimated 34.5 billion gallons of wastewater in a typical year. Of that 34.5 billion gallons, approximately 24 billion gallons per year receive full secondary treatment, 9 billion gallons per year receive primary or decant treatment and are discharged to deep-water outfalls, and 1.5 billion gallons per year receive the equivalent to wet weather primary treatment and are discharged through nearshore outfalls.

In addition to treating wastewater, WWE also produces biosolids, a nutrient-rich soil-like product used as a synthetic fertilizer-replacement and soil amendment across the Bay Area.

Project Name: Southeast Community Center - 1550 Evans

Position Description:

Under the direction of the Southeast Community Center (SECC) Executive Director (ED), the Deputy Executive Director is a vital member of the SECC leadership team, working closely with ED to help lead the organization to meet its mission and strategic objectives.  The Deputy Executive Director is responsible for overseeing the implementation of core programming, coordinating outreach and community involvement strategies, development, and suitability initiatives, and supporting the overall administration of the center. 

Day-to-day, the Deputy Executive Director shall be responsible for maintaining program quality, effectiveness, and short- and long-term programmatic goals and funding objectives. Specifically, they will oversee the preparation, coordination, reporting, and budgeting for core programs and shall work closely with Executive Director to help lead the organization to meet critical strategic goals. The Deputy Executive Director will be responsible for maintaining relationships with a network of non-profit and city department partners whose mission is closely aligned with the SECC, schools, community-based organizations, and business partners and shall continue supporting and managing those relationships. The Deputy Executive Director will work closely with the Facilities Manager and their SECC and Third-Party team to ensure coordination of program activities with facilities operations.

Essential Duties and Responsibilities:

• Data Analysis: Directs, oversees, and performs complex data and programmatic analysis across programs and to ensure the needs of residents of the southeast sector (District 10) San Francisco are being addressed through SECC programs and partners. Collaborates with senior management, outside experts and others to clarify overall mission, goals, problems and issues; develops and analyzes performance outcome measures to evaluate new programs and related policies with a strong focus on Resident Partner Model; develops and recommends policies, procedures and work processes for new programs; prepares and/or directs the preparation of reports for senior management outlining findings and presenting recommendations; coordinates implementation and ongoing evaluation of new programs. Uses analytical programs to conduct analysis, such as CRM, Salesforce, Power BI, and RecDesk. Develops findings and actionable recommendations informed by the SECC’s operational context to support programmatic and policy decisions by the agency’s executive leadership and program directors.

• Program Management: Oversees the SECC such as the design, implementation, and evaluation of SECC strategic core programs/initiatives including the Technology Access Program and Reservations Program.  Ensures SECC Programs/sponsored activities integrate Racial Equity, Environmental Justice and Community Benefits policies to ensure alignment with the historical Mitigation. Convenes and manages project teams that span programs, divisions, departments, and agencies to facilitate and lead major strategic initiatives that advance the SECC mission. Coordinates successful implementation of policy, programmatic, and operational changes that accomplish shared strategic goals. Develops strategic plans and work plans that describe in detail the steps for reform and improvement of specific programs sponsored by the SECC.

• Evaluation: Designs and supervises research and evaluation projects of a high level of methodological rigor that result in sound, reliable findings that can inform departmental and city policies related to community benefits, environmental justice, and other quality of life programming. Plans and conducts qualitative research, such as surveys, focus groups, and key informant interviews. Employs quantitative and qualitative research and analytical skills to integrate staff and client voice into program delivery. Responsible for cultivating and maintaining relationships among resident partners while also developing strategies to increase collective impact and program effectiveness.  Analysis of Key Performance Indictors to monitor partner progress and program/service impact and alignment with mission and historical mitigation to inform regular (annual) reporting to the Commission and community. 

• Policy Analysis: Coordinates and conducts analysis and interpretation of existing, newly enacted and proposed legislation/policies that may impact SECC focusing on Racial Equity, Environmental Justice and Community Benefits policies to ensure alignment with the historical Mitigation, SFPUC Racial Equity, Environmental Justice and Community Benefits policies.  Prepares data and other population and program information to support the development of agency policies to increase the efficacy of social service programs, address system gaps, and improve client experience.  Develop and coordinate continuous quality improvement efforts that provide real-time research findings to the implementation of complex programs serving the community.  

• Reporting: Presents findings and information in written narrative reports, data dashboards, and presentations that clearly communicate SECC Program outcomes notable trends and relevant information. Develops materials to reflect the intended audience, such as the agency’s executive leadership and program directors, southeast Community Facility Commission, agency staff and clients, elected officials and other city staff, the community, the general public, or other stakeholders. Prepares or supports the development of regular reports required by local, state, and federal rules.

• Budget/Contract/Development:  Supports Executive Director in the development, administration, monitoring and reporting of a highly complex $2.5 million annual budget with multiple funding sources consistent with SECC business plan objectives.  Conducts difficult and complex analyses for developing, processing, monitoring and enforcement of contractual agreements to ensure compliance with Wastewater Enterprise, External Affairs Bureau, Real Estate Services, and other City Departments or vendors as necessary to implement programming or secure services to support SECC activities. 

• SECC Liaison: Oversees SECC outreach and engagement activities.  Directs and coordinates citizen participation and public information activities related to SECC programs and activities.  Directs various aspects of public information and public participation in SECC sponsored programs, partner programing, and activities including SECC calendared events and SECC Commission meetings.  Attends meetings, conducts site visits and provides presentations within the agency, for other government agencies, and in the community. Represents the SECC to stakeholders, including community-based organizations, SFPUC/department commissions, the Mayor’s Office, the Board of Supervisors, the City Attorney’s and the Controller’s Offices as needed.

• Operations Management: Oversee the daily operations of SECC and supervision of SECC analyst and programmatic staff. Works with analyst staff to review and refine SECC operational procedures on a regular basis. Oversee development and revisions of documented SECC policies and procedures. Develops, implements, and manages standard operating procedures and processes for analysis, project program management, and/or evaluation to support consistency and adherence to best practices across the team.

• Leadership: Acts as Executive Director, in her absence.  Takes a lead role in structuring and implementing the team’s analytical agenda across divisions and strategic programs. Participates in and may facilitate strategic planning meetings with executive management and across divisions and departments. Manages and directs 1820 and 1822 analysts along with other analytical staff as needed in conducting analysis, identifying findings, and formulating recommendations on highly complex program and policy issues and special projects. Reviews analysts’ work for quality and consistency across the team and coaches them to improve their analytical skills. Mentor staff within the SECC team and elsewhere in the Community Benefits Team to develop project/program management skills, serving as the SECC’s leader in program management. May also supervise graduate students and other interns

• Performs related duties as required.

The SECC staff functionally report to the External Affairs Bureau of the SFPUC, while the SFPUC's Wastewater Enterprise provides funding for the building and staff and will coordinate closely with both.

Position Location:

• Southeast Community Center, 1550 Evans Avenue, San Francisco, CA 94124.

Position Working Schedule:

• Monday- Friday, 8:00 a.m. – 5:00 p.m., Evening and weekends as needed.

If you are interested in a job like this, we are looking for people that have the following:

Education:

• Possession of a baccalaureate degree from an accredited college or university, and

Experience:

• Five (5) years full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.

Substitution:

Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time

employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:

• Experience working in diverse communities that promote social and environmental justice goals.

• Management experience specific to managing a shared-use building such as a community center, educational campus, or public facility.

• Experience directing programs, particularly those that are mission and community impact driven, support client experience and foster community ownership objectives.

• Extensive experience with Public Sector contract management and procurement processes.

• Leadership experience working for or with the community and community-based organizations.

• Experience designing and implementing program evaluation activities that document the quality and effectiveness of community-facing services.

• Experience fostering stakeholder relationships, developing, and implementing public/community outreach strategies.

• Experience supervising lower-level administrative analysts and/or complex, cross-functional project teams staffed with professional-level employees.

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process (https://sfdhr.org/information-about-hiring-process)

• Conviction History

• Employee Benefits Overview (https://sfdhr.org/benefits-overview)  

• Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)  

• Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

• ADA Accommodation

• Right to Work (https://sfdhr.org/information-about-hiring-process#identification)

• Copies of Application Documents

• Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Analyst Information: If you have any questions regarding this recruitment or application process., please contact the Human Resources Analyst, Brandon Bradley at BBradley@sfwater.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.