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Uber Safety Product Operations Lead in San Francisco, California

About the Role

The Product Operations team at Uber plays a crucial role in ensuring the development and rollout of products that drive the business forward. As a Product Operations Lead, you will collaborate closely with cross-functional teams including Operations, Product, and Marketing to identify new business opportunities and prioritize product initiatives. You will be pivotal in ensuring that Uber maintains its position as the safest and most trusted transportation choice, supporting both riders and drivers with empathy and care.

What the Candidate Will Do:

  • Define and implement operating structures and processes to execute product strategy effectively.

  • Lead a community of strategic leaders to drive impactful business outcomes.

  • Maintain regular communication with key stakeholders across the organization.

  • Ensure alignment of functional partners on key objectives for product launches.

  • Advise product teams on global feasibility and user experience throughout the product lifecycle.

  • Develop comprehensive product rollout plans and project-manage implementation across global markets.

  • Collaborate with legal, tax, policy, and support teams to prepare products for launch.

  • Track and analyze core business metrics related to product performance.

  • Identify and address key challenges and opportunities post-launch to drive product improvements.

  • Surface key insights from business data to inform strategic decisions.

Basic Qualifications:

  • Minimum 7+ years of experience in operations, business consulting, finance, or a related analytic role.

  • Deep understanding of user experience principles, supply and demand models and ability to use data to support decision-making.

  • Excellent communication skills and large-scale project management experience.

  • Past experience managing people.

Preferred Qualifications:

  • Prior experience working with tech teams in global projects or an international setting.

  • Ability to foster collaboration and facilitate teamwork across functions.

  • Strategic alignment skills, capable of uniting diverse stakeholders towards common goals.

  • Experience in the safety space is a plus.

For San Francisco, CA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

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