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Navient Senior Software Engineer, Growth Experience in San Francisco, California

Our mission is to make higher education accessible and affordable for everyone. We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.

We build tools that help people feel in control of their financial future, including:

  • Private student loans - low rates, people-first service, and flexible payments.

  • Student loan refinancing - break free from high-interest rates or monthly payments.

  • Scholarships - access to thousands of scholarships to help students pay less.

Earnies are committed to helping students live their best lives, free from the stress of student debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together!

Our mission is to make higher education accessible and affordable for everyone. We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.

We build tools that help people feel in control of their financial future, including:

  • Private student loans - low rates, people-first service, and flexible payments.

  • Student loan refinancing - break free from high-interest rates or monthly payments.

  • Scholarships - access to thousands of scholarships to help students pay less.

Earnies are committed to helping students live their best lives, free from the stress of student debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together!

As a Senior Software Engineer on the Growth Experience team, you will:

  • Drive the end-to-end implementation of Growth-focused A/B tests and experiments to optimize the user journey, increase conversion rates, and enhance customer retention.

  • Instrument code to fire analytics events (e.g., Amplitude) and work closely with Product and Data teams to ensure proper instrumentation, enabling high-quality data for decision-making.

  • Build and maintain performance-focused front-end and back-end features, prioritizing SEO, accessibility, and load times on our public-facing website.

  • Conduct code reviews and ensure high standards of code quality and maintainability across the team.

  • Rapidly experiment and develop new features to enhance user engagement, support business goals, and improve product metrics.

  • Support the Marketing team by developing self-service features, assisting with new page layouts, and creating additional CMS blocks.

  • Collaborate on the continuous improvement of our experimentation framework, enhancing automation, tracking accuracy, and reporting processes.

  • Troubleshoot and optimize code and processes to reduce friction points in the product funnel and increase the velocity of experimentation.

About You:

  • A strong background in full-stack development, ideally within Growth or Product Engineering.

  • Proven experience with A/B testing tools (such as Optimizely, Google Optimize, or similar) and analytics platforms (like Google Analytics, Amplitude, or Mixpanel).

  • Skilled in JavaScript, React, and Node.js (or comparable front- and back-end frameworks), with a focus on performance and scalability.

  • Experience with SQL or similar querying languages, enabling you to pull and analyze data directly.

  • Proficient in Typescript, enabling you to build safer and more reliable code.

  • Strong collaboration skills and the ability to work in fast-paced environments where iterative improvements and rapid testing cycles are essential.

  • Willingness to travel to the Oakland office monthly to collaborate with other Earnies.

Even Better:

  • Previous experience in a fintech or similarly regulated environment.

  • Familiarity with headless CMS platforms, such as Storyblok, Contentful, or other comparable tools.

  • Experience with server-side testing methodologies and experimentation within server-rendered applications.

  • Background in user research and behavior analysis to deeply understand and act on user pain points.

  • Exposure to CI/CD and deployment practices for smooth, safe, and efficient experiment rollouts.

Where:

  • This role will be based in the San Francisco Bay Area.

  • While you’ll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!

#LI-NG1

A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary. The successful candidate’s starting pay will also be determined based on job-related qualifications, internal compensation, and budget. This range may be modified in the future.

Pay Range

$189,000—$214,000 USD

Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:

  • Health, Dental, & Vision benefits plus savings plans

  • Mac computers + work-from-home stipend to set up your home office

  • Monthly internet and phone reimbursement

  • Employee Stock Purchase Plan

  • Restricted Stock Units (RSUs)

  • 401(k) plan to help you save for retirement plus a company match

  • Robust tuition reimbursement program

  • $1,000 travel perk on each Earnie-versary to anywhere in the world

  • Competitive days of annual PTO

  • Competitive parental leave

What makes an “Earnie” culture:

  • Drivers – Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.

  • Humility – Humble team players check their egos and consider the team’s needs above their own. They are self-aware of their strengths and opportunities for improvement.

  • Growth Mindset – People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.

At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.

Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.

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