Assistant Director of Web Development, UX and Content

Apply now (https://secure.dc4.pageuppeople.com/apply/873/gateway/default.aspx?c=apply&lJobID=540939&lJobSourceTypeID=837&sLanguage=en-us) Job no: 540939

Work type: Management (MPP)

Location: San José

Categories: MPP, At-Will, Full Time, Marketing/Communications

Job Summary

The Assistant Director of Web Development, UX and Content plays a critical role in the University Marketing and Communications (UMC) department. Under limited supervision of the Director of Digital Marketing and Communications, the incumbent will ensure that the SJSU website and its top-level subdomains offer website visitors a modern and engaging experience. This will be achieved by collaborating closely with UMC staff and other communications staff/stakeholders throughout SJSU. The incumbent will create web content strategy, develop/write web content, and build webpages as well as analyze website analytics and educate website content authors about our standards, guidelines, and best practices for the web. This role will also be instrumental in conducting user interface and user design assessment, recommendations and implementation; identifying and resolving website bugs; executing the website content strategy; working with stakeholders and vendors to plan and develop new website features; developing and assessing potential avenues for usage of AI for SJSU webpages; and developing the long-term vision for the institute's web presence – in collaboration with UMC team members, SJSU IT and other campus stakeholders.

The Assistant Director will oversee the planning, maintenance, and accessibility of SJSU-owned and generated website content and content-related services; Own process improvement across the department in collaboration with SJSU IT and other campus communications staff/stakeholders; Ensure the layout, positioning, navigation, and look and feel of content is consistent across the university.

Key Responsibilities

• Prepare and oversee long-term web content plan and strategy for website development and presence, including standards, security, and guidelines based on business goals and input from stakeholders. Enforce publication and web style guidelines for the organization.

• Conduct user interface and user design assessment and recommendations.

• Ensure new pages are user friendly and link properly with existing pages and that people can navigate easily and be linked seamlessly with other relevant SJSU web pages.

• Assist in building the underlying web site platform(s) for new and migrating websites; ensure ease of access and workflow, permissions, roles, etc. to meet client needs.

• Resolve issues that arise with the performance of the web site; ensure optimization of user experience. Work may include reformatting text, assuring hyperlink integrity, transferring and translating files, and posting of new material to the page involving HTML scripting. May maintain web site content and information flow.

• Responsible for creating and implementing effective end user experience which may include design, web content, and mobile computing experience.

• Evaluate third-party features and services for functionality, accessibility, security, and maintainability; adapt/improve search engine optimization.

• Explore potential uses for AI on SJSU webpages in collaboration with SJSU IT.

• Configure, analyze, and report statistics regarding all relevant website metrics.

• Find, diagnose, and fix content problems, including broken links, typographical errors, and formatting inconsistencies.

Knowledge, Skills & Abilities

• Familiarity with web applications and server products

• Demonstrated success record with developing and managing websites

• Solid understanding of web standards and usability methods

• Expert knowledge of content management systems, such as Omni Update Campus, including the ability to perform standard installations and configurations

• Ability to design and implement complex web services

• Ability to present ideas in business-friendly and user-friendly language

• Excellent customer service and public relation skills

• Ability to explain technical features to non-technical customers/clients

• Solid knowledge of web authoring and publishing tools

• In-depth knowledge of HTML, CSS, JavaScript and related web site development technologies and software

• Solid knowledge of multimedia and design

• Familiarity and knowledge of AI solutions currently available and continual desire to learn about new AI technologies as they become available

• Familiarity with a range of programming and scripting languages

• Clear understanding of web standards and usability methods

• Demonstrated proficiency in building applications in a web development framework

• Understanding of systems integration and various web devices and environments

• Knowledge of website delivery best practices

Required Qualifications

• Bachelor’s degree in journalism, marketing, advertising, computer science, or graphic design and five years of relevant experience or a combination of education and relevant experience

• Minimum of five years of relevant experience, including experience in website design and development

Preferred Qualifications

• Master’s degree or professional certification

• Experience with Omni Update Campus; Experience with Microsoft Office suite and Adobe creative suite; Demonstrated excellent written communication skills

Compensation

Classification: Administrator I

Anticipated Hiring Range: $7,000/month - $7,917/month

CSU Salary Range: $/3,938month - $11,703/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary (https://www2.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf) .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume

• Letter of Interest

All applicants must apply within the specified application period: July 10, 2024 through July 23, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

jobs@sjsu.edu

408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

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Advertised: July 10, 2024 (9:00 AM) Pacific Daylight Time

Applications close:

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