HR Representative -Employee Relations

Our Company

At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

A Brief Overview

The HR Representative for Employee Relations will provide essential administrative support to the Employee Relations team. This role involves handling a variety of administrative tasks to ensure smooth functioning of employee relations activities.

What you’ll do

Assist with the documentation and filing of employee relations cases.

Maintain, organize and review employee records and confidential files.

Schedule meetings and appointments for the Employee Relations team.

Assist in compiling and analyzing data for employee relations reports.

Provide support with Additional Job notifications, Domestic Violence Protocols, and other processes.

What You’ll Need to Succeed

• Currently pursuing a Bachelor’s Degree in Human Resources, Labor Relations, Industrial Psychology or Business Administration. Coursework or experience in HR or employee relations is a plus.

• Customer Service skills

• Business Acumen

• Knowledge of local and federal employment laws and regulations

• Knowledge of financial institutions regulatory and compliance matters

• Excellent interpersonal relations and customer focus skills

• Analytical and problem solving skills

• Negotiation skills

• Critical and analytical thinking

• Microsoft Office proficiency

• Strong communication skills (fully bilingual with excellent written and verbal skills in Spanish and English)

  First Bank Puerto Rico is a proud to be an Equal Employment Opportunity Employer and takes affirmative action to employ Women, Protected Veterans, People with Disabilities and Minorities regardless of gender identity, sexual orientation, and any other legally protected status.