MORTGAGE LOANS PROCESSOR

Our Company

At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

A Brief Overview

The Mortgage Loan Processor is responsible for organizing, analyzing and reviewing all files for mortgage loans applications. Responsible to verify that all required documents are included on

customer’s file and fulfill with loan requirements to support the underwriter for evaluation process. Keeps customer informed/updated on loan application status. Complies with score card.

What You'll Do

• Review/organize customer loan application file received from Marketing area.

• Verify customer’s offer information given/provided by Marketing area.

• Before deliver case to underwriter for evaluation, insure that documents required for loan application are included and corresponds to loan type requested.

• On new customer application, responsible for mailing process of welcome notification.

• Keeps updated/informed customer on loan evaluation process.

• Customer credit report analysis/verification/interpretation, including payment history. If needed, additional information is required.

• Performs/executes the following verifications to the concerning institutions: employment verification, income statement, banking balance account (DDA).

• Income Statement analysis. (income/expenses)

• Appraisals analysis/revision.

• Process Mortgage Ware system data entry.

• Refers case to underwriter for final approval.

• Keeps customer informed on loan application final decision. Inform customer on transaction relevant aspects as offer, monthly payments, left over or payment, or either re-negotiate terms/conditions of approvals.

• Delivers approved cases to Closing Unit for final loan closing.

• By phone or either mailing, f/up cases where documents are pending for delivery.

• Receives telephone calls from either customer and providers.

What You'll Need to Succeed

Formal Education

· Assoc. Degree.

· Courses/Training: Mortgage area and three (3) years of experience on Mortgage Process unit (similar position).

Knowledge and Experience

· Mortgage FHA, VA Conventional/Conforming, Conventional Non-Conforming, Constructions.

· Analytic skills is a must.

· Experience/knowledge on general office work.

· Strong skills on verbal/written communications.

· Expertise on Microsoft Office, Internet,

· Must be fully bilingual (Spanish/English)

First Bank Puerto Rico is a proud to be an Equal Employment Opportunity Employer and takes affirmative action to employ Women, Protected Veterans, People with Disabilities and Minorities regardless of gender identity, sexual orientation, and any other legally protected status.