Description:

Provides full secretarial and administrative support for the Department and Director as part of a customer-focused, service-oriented team that incorporates the values in a confidential environment. Champion and role model for customer service while on duty. Accountable for compliance with all regulatory standards.

• Greets all visitors proactively and is the point of contact for information regarding all patient and unit activities.

• Answers telephones, nurse calls, processes inquiries, and directs calls to appropriate parties.

• Evaluates and takes action as needed on various factors associated with physician’s orders.

• Runs reports from electronic health records as directed by Charge Nurse/Assistant Director/Director and follows up as appropriate.

• Coordinates patient transfers and discharges to/from/within the unit with the RN and communicates to appropriate parties.

Scans appropriate documents into the electronic health record during the course of the patient’s stay.

• Tracks and assigns Cisco phones and other equipment as assigned.

• Actively works in support of regulatory compliance assuring that hosptial maintains full accreditation and compliance with state and federal regulations.

• Compiles department schedule and enters into staffing and scheduling program. Assists with finding replacement staff as needed for daily staffing. Maintains accurate daily staffing records.

• Provides confidential administrative support to the Director. Processes and maintains confidential information such as staff personnel files, quality improvement records, and confidential meeting minutes.

• Maintains business calendar for the Director, tracks project deadlines, charts progress, arranges meetings, and coordinates details.

• Opens and routes incoming mail; distributes correspondence and other material to departmental staff.

• Makes arrangements for meetings and coordinates facilities. Prepares agendas, sends notices, and records minutes.

• Participates in designated staff meetings and records minutes. Keeps accurate records and minutes of meetings as assigned, including Committee agendas and minutes.

• Inventories and orders departmental and patient supplies as necessary. Arranges for equipment repairs, monitors costs, and evaluates the need for replacement. Monitors the physical condition of the building and evaluates the need for repairs.

• Prepares employee timecards. Receives and distributes paychecks. Assists in clarification of errors reported on individual payroll checks. Payroll information is entered concurrently with 99% accuracy.

• Onboard new employees by creating new folders, and orienting them to the department’s policies and procedures including scheduling and time-keeping.

• Assists with overseeing and coordinating annual verification of licensures/certifications in compliance with Title 22 and JCHAO regulations.

Skills:

Customer service, Kronos, ANSOS, medical terminology, organizational and management skills, epic systems, typing, health care, compliance process

Top Skills Details:

Customer service, Kronos, ANSOS, medical terminology, organizational and management skills

Additional Skills & Qualifications:

KRONOS Timekeeping and ANSOS scheduling

Ability to speak, read, write, and understand English fluently

Possesses strong working knowledge of medical terminology

Computer keyboarding and computer skills; ability to use office equipment

Demonstrates excellent customer service skills

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.