Pay Rate: $22.00 - $32.00 per hour

Join the world leader in thermal mass flow meter technology. FCI began in 1964 by pioneering the development and application of thermal dispersion flow and level sensing technology. The Company is the world-recognized leading manufacturer for solving flow and level measurement applications for industrial process and plant applications using patented thermal dispersion flow measurement technology.

From off-the-shelf product solutions to custom engineered products and systems, FCI provides world leading experience and a record of unequalled innovation to meet or exceed our customer application demands. Complimenting FCI product leadership is a world class Flow and Level Calibration Facility in which all calibrations are performed in liquids or gases utilizing only N.I.S.T. traceable equipment and instrumentation.

The Job:

FCI is in search of a Field Service Technician to join our team in San Marcos, CA. The main responsibilities will include conducting repairs, running calibrations, troubleshooting electronics, and taking service trips to the customer sites. This is a dynamic role that requires excellent problem-solving skills, strong technical knowledge and exceptional customer service skills.

Who We Are Looking For:  

• The ideal candidate with excellent communications skills and can explain technical concepts to non-technical users and customers clearly.

• A team player who can work in different environments and has the electrical aptitude to solve all types of service problems.  

  What You’ll Do: 

• Troubleshoot, maintain, test, and calibrate industrial flow, level, and temperature measurement instrumentation at the customer site.

• Installation start-up and commission instrumentation at the customer’s location.

• Manage both areas of routines such as answering technical support calls, responding to emails on post sale product support, and travel to customer site for troubleshooting support.

• Troubleshoot and maintain instruments that interface to customer’s control systems including DCS, PLC's, MMI, SCADA and with other industrial field control devices such as pressure transmitters, thermocouples, and analyzers.

• Perform calibration and input operating parameters and specifications as defined by customer’s plant specifications, management and/or engineers.

• Document field service customer site visits via Field Service Reports and expense reports.

• Train FCI personnel, customers, and sales channel partners regarding the installation, operation, integration, configuration, service, and usage of FCI products.

  What’s in it For You:

• Medical, Vision, and Dental

• STD, LTD, Basic Life/AD&D

• Optional Supplemental Life/AD&D

• FSA

• 401k with matching after a year of service

• Paid Sick Leave, Vacation, and Holiday Pay

• A registered Alternative Workweek 4/10 Schedule

  What You’ll Need:

• Associate of Science or vocational training in electrical, mechanical or instrumentation with relevant work experience.

• 1-3 years progressive related work experience (Commercial or Military); of which 3+ years' work experience with fluid dynamics, measuring instrumentation, and/or process controls is a plus.

• Proficient with HART, Profibus, Modbus or other digital bus communications.

• Excellent verbal and communication skills, with the ability to explain technical information to non-technical users and customers.

• Ability to troubleshoot complex issues on different types of electronic components.

  Physical/Travel Requirements

• This position requires sitting and talking on the phone for extended periods of time and using a computer keyboard. Field service trips may require extended periods of standing, walking, bending, lifting up to 50lbs., gripping, wrenching, and twisting. May be required to climb ladders, work in confined spaces, using man-lifts and climbing aloft harnesses and potential to work in or nearby nuclear plants.

• In addition, the candidate must be able to work overtime when required, maintain a valid driver's license with a clean driving record, have a valid passport, and the ability to travel worldwide for extended periods of time (30/40% of the time). Individuals may be required to pass a customer site credentials/background check, such as required for a TWIC card. The work schedule is primarily 1st shift but may be changed to 2nd or 3rd when needed. The ideal candidate must be very well organized, and able to present themselves professionally to customers in stressful situations and be fiscally responsible to both the customers and FCI.

These duties may be modified or changed at any time at the sole discretion of management either orally or in writing. The above statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

FCI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. If you are qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative.

FCI is an ITAR required employer and active participant of the DHS and SSA E-Verify program. Contract requirements for ITAR identify US citizen or permanent resident card "Green Card" holder in the absence of ECCN.

COMPANY: FCI is the leading manufacturer of thermal type process control instrumentation sold throughout the world. In addition to our home office, we operate three (3) separate facilities across different continents to bring our brand of expertise and service to thousands of global customers. FCI is a privately held organization. https://www.fluidcomponents.com/

COVID-19:

As an essential manufacturer, Fluid Components is proud to offer the following benefits in response to the COVID-19 pandemic:

• Free personal protective equipment (PPE) for all on-site workers

• Additional health screenings and ongoing safety protocols aligned with CDC guidelines

• Three-day weekends for most roles

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