Posting Information

Posting Number2024554

Posting/Functional TitleCoordinator, IT Projects

University Pay Plan TitleCoord, IT Projects

LocationSan Marcos

DepartmentMobile/Web Systems

Recruitment TypeOpen to All

Job TypeFull-Time

Funding SourcePermanent

Monthly Salary$5,000 - $5,833.45

Job CategoryExempt

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

Qualifications:

Tell us how your skills and experience meet the position requirements. Expand a little on each requirement in your application so we get the chance to discover even more in an interview. You must tell us how you meet all therequired skillsto be eligible for an interview.

• Strong organizational skills with experience in scheduling tasks, writing and managing tickets, task prioritization, and tracking.

• Proven ability to act as a liaison between design and development teams, ensuring clear and effective communication throughout the project lifecycle.

• Experience executing and analyzing user research, including interviews, surveys, card sorts, and usability tests to iterate on product functionality.

• Demonstrated experience in facilitating discussions between users, stakeholders, and project teams to gather and incorporate feedback.

• Experience with web technologies and understanding of the software development lifecycle.

• Ability to read and interpret technical documentation.

• Ability to translate non-technical user requests into technical requirements.

• Ability to follow complex written and verbal instructions.

• Ability to present complex material to technical and non-technical audiences.

• Ability to contribute to design and strategy discussions.

• Experience leading projects, including requirements gathering, task and milestone tracking, user testing, client/stakeholder sign-off, and lessons learned.

• Strong problem-solving skills.

• Experience creating comprehensive documentation and user guides.

• Detail-oriented with a focus on continuous improvement and delivering high-quality results.

• Collaborative team player with experience working in a myriad of skill sets and backgrounds.

• Familiarity with Agile project management and iterative development processes.

Preferred Qualifications

• Adept at troubleshooting complex software configuration issues.

• Skilled in data analysis and reporting.

• Experience managing complex software projects in a higher education setting.

• Experience analyzing legal risk versus resource constraints.

• Experience analyzing, assessing, and managing software development projects.

• Familiarity with accessibility guidelines ( WCAG , Section 508) and assistive technologies.

• Agile certification (e.g., Certified Scrum Master).

• Direct experience with contracting and procurement processes in higher education.

• Familiarity with student support services and administrative processes in higher education.

• Proficiency in HTML and CSS .

• Knowledge of higher education legislation (e.g., FERPA , Title IX).

• Familiarity with project management methodologies beyond Agile (e.g., Waterfall, Lean)

Job Description

MAKE A BIG IMPACT ON STUDENT SUCCESS !

We are seeking a skilled project coordinator to help improve the efficiency and effectiveness of our software design and development workflows. In this role you will help coordinate custom development projects and administer applications, working collaboratively with the department’s DevOps, UX, interface design, and support teams. On a typical day, you will troubleshoot configuration issues, collect user feedback to enhance features, and provide consultation and training services to the campus community to contribute to the university’s administrative, research, and student success goals.

Who You Are:

AN EFFECTIVE COMMUNICATOR .

You possess strong communication skills and are adept at organizing and presenting information in a clear and persuasive manner.

COLLABORATIVE .

You thrive in collaborative environments, are skilled at working with varied teams and stakeholders to define requirements and negotiate solutions. Your approach fosters successful communication and cooperation across multidisciplinary teams.

RECEPTIVE TO FEEDBACK .

You embrace feedback as a means for growth and improvement, both giving and receiving critiques respectfully and constructively.

DRIVEN BY TASKS .

You excel in fast-paced environments, where you can drive tasks to completion efficiently. You’re energized by incremental development processes, recognizing continuous user feedback and iteration as strengths that enable successful project delivery.

ADAPTABLE .

You are mindful of technical, organizational, and resource constraints, integrating these considerations into your decision-making process to ensure effective and efficient outcomes.

Who We Are:

USER - CENTERED .

We prioritize Universal Design for accessibility and responsiveness. Our software aims to cater to various abilities and devices, ensuring full functionality, intuitive interfaces, and adherence to UX/UI best practices. Developers collaborate closely with UX specialists, valuing user experience over convenience, and actively contribute to enhancing usability and consistency.

QUALITY - FOCUSED .

Quality assurance is a shared responsibility. Project leads and application management staff lead pre-release testing activities and work alongside our customers and stakeholders to ensure launch readiness.

LIFELONG LEARNERS .

We seek and encourage professional development. We’ll provide you with resources and support opportunities to continuously grow in our team.

ALL ABOUT THE WORK - LIFE BALANCE .

We treat everyone in our team like adults. We support remote workdays, flexible work hours, and encourage you to take daily wellness and regular time off to recharge and reset.

Job Duties

What You Will Be Doing:

• Prepare clear and effective project documentation and application usage reports.

• Develop and maintain effective and collaborative business relationships.

• Lead requirements gathering meetings and document client and stakeholder expectations.

• Work with developers to create incremental milestones to track project progress.

• Conduct quality assurance testing with users and coordinate client and stakeholder sign-off.

• Conduct and communicate lessons learned.

• Assist in installation, configuration, and maintenance of web and mobile applications.

• Develop user guides and other support resources.

• Develop and conduct user training.

• Conduct user interviews, develop surveys, and participate in other data collection activities.

• Identify, communicate, resolve, and/or escalate problems and issues.

• Implement quality improvement activities.

Additional Information to Applicants

This position is eligible for a partial remote work schedule. There is also some work schedule flexibility within normal business hours (Monday – Friday, between 7am and 6pm). Eligibility is dependent on performance.

Technology Resources will not sponsor or transfer visa sponsorship for this position.

Job Open Date06/14/2024

Job Close Date (posting closes at midnight)

Open Until FilledYes

Normal Work DaysMonday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start8:00AM

Normal Work Hours End5:00PM

Posting NoticesYou will be required to electronically attach a resume, cover letter, and list of references to your application.

Legal and Required Notices

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!

• Generous paid time off: vacation, holidays, sick days and many more!

• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program

• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.

• An inclusive Bobcat community: join our many social networks offered on and off-campus

• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.

Quick Linkhttps://jobs.hr.txstate.edu/postings/47091

Applicant Document