A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for the routine maintenance of accounts receivable calculations and records, including cash receipts, claims, overdue invoices, interest charges, refunds, and related items. Maintains vendor compliance and acceptable customer service levels.

Major Tasks, Responsibilities, and Key Accountabilities

• Computes and records interest charges, refunds and similar items and responsible for the accurate preparation of account statements.

• Performs basic data entry and general research of data within the department systems necessary to update and maintain account information. Supports customer requests for special billing services.

• Coordinates/follows up with service centers regarding missing COD checks and records and distributes COD checks to customers.

• Researches unapplied payments, notifies customers, records responses, and processes refund/application requests.

• Tracks and researches short payments from customers to determine need for rebilling or balance write off.

• Analyzes exceptions, reviews correspondence for follow-up and routes unresolved items to the appropriate departments.

• Verifies data entry of account information in multiple systems. Clears and matches account information.

• Performs clerical functions necessary to support the Accounts Receivable Department.

Nature and Scope

• Refers complex, unusual problems to supervisor.

• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

• None.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• No travel required.

Education and Experience

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Preferred Qualifications

Customer-service oriented

Attention to details

Possesses initiative to perform research on customer issues

Able to work independently and with minimal supervision

Account Receivable knowledge

Sense of urgency

Pay rate - $19.10 USD per hour

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

For California job seekers:

Pay Range

$19.10-$26.70 Hourly

California law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs (https://whitecap.jobs/)

Functional Area Finance

Recruiter Rogers, Jamie

Req ID WCJR-020910

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.