Job Description

• CSA positions to assist with an outreach and care coordination campaign to Medical Management department.

• Make outbound calls to providers, members, and staff regarding operational processes

• Timely communication of conflicts or difficulties with members or providers to the immediate supervisor

• Maintain confidentiality and privacy of member information in adherence to HIPAA and Confidentiality laws and regulations

• Adhere to mission, protocols, policies and procedures and meet required performance standards

• Timely attendance of Company-wide and department meetings and trainings and, as appropriate, actively participate

• Respond to emails, telephone calls, and other modes of communication promptly, professionally and courteously

• Interact with employees, members, and providers professionally

• Other duties and projects as assigned

Additional Skills & Qualifications

• Basic knowledge of Medi-Cal and its covered services

• Knowledge of health-related community based organizations, health care delivery systems, and resources for the low income and elderly population

Pay and Benefits

The pay range for this position is $23.00 - $23.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position will be accepting applications until Jan 18, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.