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Realtor.com UpNest Advisor in Santa Clara, California

UpNest Advisor

Santa Clara, CA; Westlake Village, CA; Austin, TX; Morgantown, WV; Chicago, IL; New York, NY; Scottsdale, AZ

AtRealtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

Building your career? Build it better at Realtor.com®. Join us andhelp change the world of real estate, one home at a time.

This role will align with the UpNest team, the newest addition to therealtor.com® network. UpNest is an innovative realtor marketplace connecting home buyers and sellers with highly qualified local agents who compete for their business.

Are you a self-starter with a desire to work in a dynamic, startup environment? Do you have a passion for sales? Are you hungry to grow your career and tackle new challenges? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest UpNest Advisor and help change the world of real estate, one home at a time.

Who you are:

  • You're an excellent listener, assertive, persistent, and persuasive - show us your grit!

  • You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option.

  • You are committed to a high standard of integrity and being a team player is important to you.

  • You're organized, independent, resourceful and diligent.

  • You have a great memory and can switch between topics and deals seamlessly.

What you'll do:

  • Conduct outbound calls to identify client's needs and respond with superior service and resolution.

  • Handle at least 40 connected calls, 150 call attempts and over 2.5 hours of talk time per day.

  • Understand client's objectives and challenges and align our services to accomplish their goals via phone, email, and sms communication.

  • Own the full sales cycle from client vetting to confirm a deal.

  • Navigate our in-house CRM system and work the pipeline of inbound clients.

  • Track goals, metrics, and performance of the process and regularly provide feedback and make suggestions for improvement.

What you’ll bring:

  • Minimum of 2 years outbound, phone-based sales experience.

  • Excellent written and verbal communication skills - no fear of the phone.

  • Scheduling flexibility, as some shifts require holidays, late evening, or weekend hours.

  • An interest/background in the real estate industry.

  • Excitement to be part of something that's going to change the real estate space!

Do the best work of your life at Realtor.com

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

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