Description

Eliot's is seeking and Administrative Assistant with two years of experience in office management or administrative services. The ideal candidate will have computer literacy and skill in the use of computers and related software applications and office equipment.

Eliot's Behavioral Health Community Partner (BHCP) program is an innovative Care Management approach for MassHealth members with complex medical, behavioral health and social needs who are part of the new Accountable Care Organization (ACO) redesign within Massachusetts.

Responsibilities:

• Assist in the daily administrative operations of the Team including establishing work priorities; assist in resolving problems related to the day-to-day operations of the BH CP Team.

• Provide front-desk services including greeting and assisting visitors, answering incoming phone calls, processing incoming and outgoing mail/email, and meeting room coordination.

• Provide accurate and timely flow of data to all Team staff and other relevant parties.

• Complete all work accurately and in a timely and professional manner.

• Create and maintain spreadsheets, calendars and other systems in order to assist with quality measures for the program.

• Assist in the process of daily communication and assist Team members that may be more working remotely or in the field in obtaining timely communication.

• Create systems to track the sending and receiving of Care Plans to ACO and MCO, updating the electronic medical records to reflect accurate Member status, and Member chart auditing.

• Participate in creating workflows and process documentation.

• Other duties as assigned

Schedule: Monday-Friday 9am-5pm

Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.

Qualifications

Skills

Preferred

• Administrative Tasks: Expert

• Computer Software Skills: Expert

• Ability to write clearly: Expert

Education

Preferred

• High School or better in Other

Licenses & Certifications

Preferred

• MA Driver's License