Job Information
Plastic Express Terminal Rail Supervisor - Savannah, GA in Savannah, Georgia
Company Overview
Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports /exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition.
Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Summary:
Reporting to the AVP of Rail Operations or designee, this position is directly responsible for overseeing essential rail duties & functions in a safety sensitive and production environment. The Terminal Rail Supervisor will ensure property and equipment preservation at each location including grounds keeping is being performed.
This position will handle numerous projects and must ensure projects are delivered on time, meeting company requirements and goals. Must be able to lead or assist in the planning, implementation and introduction of projects and purchases. This role significantly impacts operational groups and departments. During the course of business, the Terminal Rail Supervisor is not to share any confidential information with anyone other than their direct manager or Executives of Plastic Express.
The Terminal Rail Supervisor must be able to work in high-stress environments and be self-motivated to perform all job tasks as outlined below.
Essential Functions/Duties:
Implement and execute policies and procedures, to facilitate a superior customer service experience
Identify and recommend or acquire updates and expansions to technology, equipment, and policies that may improve employee retention
Inventory data audits for Railcar In-transit, Current & Released
Work with the AVP of Rail Operations to establish performance metrics for Terminal Rail Techs
Assist with Infinitime accuracy and enforcing state policy by employee for lunch/breaks
Keep accurate records of daily spreadsheets as assigned – Site Specific
Work with the AVP of Rail Operations to implement training and quality assurance programs for new hires and experienced employees
Ensure on-time EOM billing is submitted for assigned terminals – Site Specific
Act as a liaison between the Customer Service, Rail Operations, Bulk Terminals and Warehouses
Work with Terminal Rail Techs daily to make sure all Railcars are being received/release properly using Tablets; troubleshoot any issues that arise
Ensure immediate material loss clean up and proper disposal
Ensure all personnel are equipped with company issued PPE at all times
Proper use of company issued electronic devices ie; laptops, radios, tablets, printers, cell phone, etc.
Perform other related duties as assigned
Qualifications:
Required Education and Experience
At least 21 years old
High school diploma or equivalent
5+ years of experience in a customer service related field (in the transportation industry preferred)
Knowledge of bulk commodities industry rates and terms a plus
Type 40wpm+ with 100% accuracy
Railcar experience is a plus
Physical Demands:
Prolonged periods sitting at a desk and working on a computer
Must have close visual confirmation of finely printed documents and distance vision to safely and correctly identify objects and or markings
Must be able to lift up to 25 pounds at times
Skills:
Proven interpersonal skills; relationship development and management
Ability to work independently and as part of team
Ability to recognize onsite risk factors and take appropriate action with firmness and tact
Ability to effectively communicate intentions and be an active listener
Ability to monitor/assess performance of yourself and those you supervise
Ability to think critically - use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Instructing/Coaching - teaching others how to do something
Ability to multitask, prioritize and work under high-stress environments
Ability to manage one's own time and the time of others
Possess a high level of proficiency in Word, Excel, Outlook and database management
Must read, write, and speak English fluently
Must have moderate to high level computer skills
Strong attention to detail is required
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners. May be required to also conduct Rail Terminal & Track walk-throughs to validate inventory of material.
Position Type/Expected Hours of Work:
This is a full-time, exempt position. Days and hours of work are normally 8:00 am – 4:30 pm. Hours may be adjusted as needed to meet the needs of the customers and employee’s demand.
Travel:
Expected up to 25% of Travel as needed or required.
Benefits and Perks:
Family health benefit packages - after 90 days
Vacation pay - after 90 days
Holiday pay - after 90 days
Company matching 401k retirement program - after 90 days
Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management.
Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our Can-Do tradition.
In line with Plastic Express’ Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.
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