Description We are looking for an ERP User Support to join our team based in SCHOOLCRAFT, Michigan. In the manufacturing industry, this role will be crucial in providing support to users and contributing to the overall efficiency of our operations.

Responsibilities:

• Provide user training and support on various software systems, including MS SharePoint, SQL Query, SSRS, Tableau, and similar software.

• Troubleshoot and resolve software problems to maintain smooth operations.

• Analyze financial data and create comprehensive reports to support decision-making.

• Maintain efficient communication channels, even in stressful situations, to ensure smooth operations.

• Demonstrate excellent organizational and time management skills to handle multiple tasks in a fast-paced environment.

• Work independently and collaboratively with a diverse team to achieve common goals.

• Utilize relevant ERP experience, preferably SAP B1, to support operations in a manufacturing environment.

• Maintain a high level of attention to detail to ensure the accuracy of tasks and processes.

• Use strong database skills to write queries, create SSRS reports, and manage data reporting.

• Utilize reporting dashboards and Crystal Reports to present data in a clear and understandable manner. Requirements • Minimum of 1 year of experience in a role related to ERP User Support in the Manufacturing industry

• Proficient in creating and managing databases

• Demonstrated ability to create reports and dashboards

• Experience in creating SSRS reports and Crystal reports

• Proficiency in SSRS - SQL Server Reporting Services

• Familiarity with SQL reporting

• Experience in Tableau is preferred

• Ability to write queries and analyze data

• Strong understanding of data reporting

• Excellent problem-solving skills and attention to detail

• Strong interpersonal skills and the ability to work as part of a team

• Ability to work independently and manage multiple tasks simultaneously

• Excellent written and verbal communication skills

• Proven ability to maintain confidentiality and handle sensitive information with discretion

• Bachelor's degree in a related field is preferred. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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