----Job Description---- About Accolade Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com. Accolade is currently recruiting for a Full Time Autism Care Coordinator Supervisor. We prefer applicants who are close to our offices. Strong applicants who are outside of the office radius will be considered as well. This position is 5 days a week. The program hours are between 7am - 8pm PST. Applicants could be expected to work a couple of earlier and/or later with variable shifts. Role Overview: As an Autism Coordinator Manager reporting to the Sr. Steward on the Autism Care Demonstration (ACD) team, you will be the direct leader for a team of Autism Coordinators. Our managers are hands on working leaders who have a passion for service excellence and possess a blend of skills including but not limited to: • Development and mentorship of your direct team members • Operational Process Execution • Excellent Communication, Leadership, and Inter-Personal skills • Critical Thinking & Problem Solving • Being Change Agile in rapidly growing team A day in the life... • Direct Supervision for a team of 10-12 Autism Coordinators • Act as a Subject matter expert on the Autism Coordinator role, supporting questions from the larger ACD team • Be a champion and role model of Accolade culture • Proactive approach towards improving operational quality, efficiency, and scale. • Shared ownership in achieving program performance targets • Participation in the recruitment process • Drive a world class beneficiary experience Deliver Operational Service Excellence and Execution: • Ownership in achieving all operational program SLA's and goals • Lead by example and promote an atmosphere consistent with our Accolade culture • Motivational leadership, with a passion for assisting team members to achieve their professional and personal goals • Foster a team environment that promotes transparency, accountability, and trust • Effectively balance the workload of your team members. With an eye towards quality and productivity • Deep knowledge of our operational processes, with the ability to convey and mentor your team members • Inspirational leader who possesses the agility to adapt to new Accolade and Government Solutions processes and policies and lead your team thru them • Establish a shared vision that motivates your team to achieve both our program and personal goals • Encourage innovation by valuing new ideas and creative problem-solving. • Partner with leaders across the organization, to identify best practices and incorporate them into practice What we are looking for... • A minimum of 1-2 years' progressive management experience leading individual performers, or 1-2 years as an Autism Coordinator meeting or exceeding AC performance expectations • Bachelor's Degree • Exper