Description

How often have you had an opportunity to be a member of a team that is tasked with resolving customer needs through disruptive and innovative technology? Everyone on the team needs to be entrepreneurial, wear many hats and work in a fast-paced, ambiguous, and highly collaborative environment that’s more startup than big company. If this sounds intriguing, then we’d like to talk to you about a role in the Worldwide Defect Elimination (WWDE)- Concessions Analytics team. This team is focused on the customer remediation experience, building technology to identify and personalize the concessions experience for customers.

To continue providing the best resolution options for customers, we seek a passionate, results-oriented, Business Intelligence Engineer (BIE) Manager. The Business Intelligence Engineer Manager will also be responsible for driving analytical strategy for their respective function and enable data driven decision making. Another key aspect of the job is to unearth insights from data to help the operations team in driving process excellence. This position requires exceptional managerial skills, statistical knowledge, superior analytical abilities, knowledge of business intelligence solutions and exposure to efficient data engineering practices. The BIE Manager will also be a stakeholder manager as they will have to work closely with senior tech and non-tech stakeholders/leaders. Candidate should be comfortable with ambiguity, capable of working in a fast-paced environment, continuously improving technical skills to meet business needs, possess attention to detail and be able to collaborate with customers to understand and transform business problems into requirements and deliverables.

Key job responsibilities

• Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc.

• Partner with operations/business teams/economist/machine learning (ML) teams to consult, develop and implement key performance indicators (KPI’s), automated reporting/process solutions and data infrastructure improvements to meet business needs.

• Develop the end-to-end automation of pipelines for applications and ML models

• Apply analytic skill to extract meaningful insights and learnings from large and complicated data sets.

• Serve as liaison with Business and technical teams to achieve project objectives, requiring data gathering, problem solving, modeling, and communication of insights and recommendations.

A day in the life

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits Summary:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

Basic Qualifications

• 7+ years of business intelligence and analytics experience

• 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience

• Experience with SQL

• Experience with ETL

• Experience with data visualization using Tableau, Quicksight, or similar tools

• Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software

Preferred Qualifications

• 4+ years of working with very large data warehousing environment experience

• 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,100/year in our lowest geographic market up to $223,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.