We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! What this job involves- The Facilities Manager is the manager for assigned sites and provides leadership and direction to a team of highly skilled staff in delivering facilities management services in a professional office environment. This position is responsible for achieving the expected level of service delivery as described in the Service Level Agreements and measured byKey Performance Indicators. Additionally, the expected levels of service delivery must be achieved at the lowest possible cost, minimally within the prescribed budget for each facility. Essential Functions Work in conjunction with the Senior Facilities Manager to develop and execute overall vision of facilities team. Assist in the strategic direction for operations and maintenance team in alignment with client goals. Ensure all Client and JLL safety procedures are followed. Assist in development of training programs to increase team technical capabilities. Oversee the operational aspects of the properties in a manner which protects, maintains, and improves thevalue of the client's sites. Inspect sites routinely to guarantee that building services are at the highest level of quality standards. Monitor and review preventive maintenance programs. Drive continuous improvement in all site performance. Manage third-party contractors / vendors engaged in operating and maintaining properties. Work with Senior Facilities Manager and Sourcing Manager to bid and contract for scheduled and operational maintenance and project services. Transform existing operational practices to leverage JLL tools, processes, relationships, best practices to ensure service delivery is highly efficient and effective. Maintain Sites using Service Level Agreements and key performance indicators. Assist in site incident investigation, utilize structure problem solving to identify root cause of failures. Client Relationship Management Develop and maintain positive relationship with Client Managers and Operations teams. Primary interface with client to determine client delivery of committed services and overall satisfaction with JLL performance. Demonstrate leadership, responsiveness, and creativity in finding solutions for service delivery. Ensure best practices are implemented to meet client expectations Represent the maintenance of good relationships with landlords, tenants, and subtenants at each leased Property Identify opportunities to improve quality, customer service and cost performance, and execute appr