Description

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.

We are looking for a Field Engagement Manager to join the Field Engagement Center of Excellence for AWS Worldwide Field Enablement (WWFE). This role will join a team of specialists who partner with AWS content creators, enablement leads, and communicators to plan and deliver relevant messages to the AWS global Field, enhancing customer engagements.

The ideal candidate is a professional who can operate in a high-velocity environment and deliver high-quality results. This role requires exceptional verbal and written communication skills, strong attention to detail, and the ability to work backwards from ambiguous requirements to generate clear, concise communications for our AWS Sales and Tech teams. The right candidate has email marketing experience, exceptional copywriting and editing skills for both original content as well as rewriting and optimizing content from subject matter experts. A successful candidate will demonstrate successful executive presence, project management skills, interpersonal skills, ability to influence others, and ability to work effectively across internal stakeholders.

Key job responsibilities

• Proactively generate Field engagement momentum on enablement campaigns internally, driving dialogue and education with Field (sales) employees via AWS global and local enablement teams.

• Build strategies to drive engagement and advocacy with executives by connecting programs to clear business results that tie to AWS growth strategies.

• Test and execute email marketing campaigns in Salesforce Marketing Cloud, managing content within the tool, onboarding new team members, and being a liaison for support team.

• Build strong working relationship across key stakeholder groups in sales, marketing, communications, and sales operations.

• Standardize and scale engagement mechanisms globally, across all markets and segments.

• Define metrics and establish tracking processes for campaign, including impact on business results of enablement campaigns.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Seattle, WA, USA

Basic Qualifications

• 5+ years of communications related experience.

• 5+ years of experience managing content projects of medium or high complexity.

• Bachelor’s degree in Communications, Marketing, or other related field.

Preferred Qualifications

• Experience working within a high-growth, technology company

• Experience creating email campaigns in Salesforce Marketing Cloud (or similar digital marketing platform).

• HTML/CSS proficient

• Strong editorial background and exceptional proofreading

• Demonstrated success building new business outcome-based content and communications targeting specific audiences for sales organization.

• A natural team player with the desire to work with others for broader success.

• Able to operate successfully in a rapidly changing, ambiguous and undefined environment.

• Demonstrated experience building trust and influencing cross-functional teams and leaders.

• Ability to conceptualize and execute projects, with strong bias for action and ability to prioritize and meet deadlines.

• Customer obsession and passion for delivering with the highest standards.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.