Metro Transit Security Training Specialist - Full Time

Location: Seattle, WA

Rate: $29.00/HR

At Securitas, we are leading the transformation of the security industry globally. We have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content.

Position Responsibilities:

• Trains new and current members of the Metro Transit Security staff

• Ensures all members of the Metro Transit Security staff complies with the Standards and Training requirements stipulated in the contractual agreement between Securitas and the client

• Plans, oversees, coordinates, and implements Metro Transit Security's Training Program

• Assists Transit Security management in identifying and resolving problems related to training issues

• Creates and maintains the training department's calendar

• Evaluate the trainees' progress through tests and examinations. Maintains records and prepares reports to evaluate performance of training activities, and to monitor progress of trainees

• Organizes training manuals, testing and evaluation materials, multimedia visual aids, and other educational materials

• Performs various administrative work including but not limited to ordering and maintaining supplies for staff, verifying accuracy of information, researching discrepancies, and recording information

• Prepares and maintains accurate and complete records of the work performed; prepares clear and concise reports to monitor the success of training programs; creates related written materials

• Follows appropriate instructional procedures or methods, such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role playing, and computer-based training

• Recommending and executing remedial and corrective action for policy violation or performance issues observed during training

• Performs other training related duties as assigned by Management

• Must be able to pass a two week Transit Security Officer training course

• Must be physically able to complete Defensive Tactics, Use of Force and Physical Removal training

• Must be able to achieve AVADE certification within 90 days of hire

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What We Offer:

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options

• Paid Time Off - 4 floating holidays per year and 80 hours of vacation time per year

• Paid holidays - (8 per year)

• Paid Family Leave (up to 12 weeks a year in accordance with State law)

• Parental Leave - 4-10 weeks of paid time off

• Weekly Pay

• Employee Referral Program

• Virtual Medical Appointments With Telemedicine

• Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!

• Free Uniforms & Paid Training

• Pet Daycare Discounts

• Employee Assistance Program & So Much More!

Position Requirements:

• 21 years of age or older

• High School Diploma or GED Required

• Standard computer / technology skills needed

• Must be able to provide exceptional customer service to our clients and their guests

• Must be responsible, accountable, objective, and have a strong work ethic

• Must have a strong grasp of appropriate and professional verbal / written communication

• Conflict resolution and de-escalation skills a plus

• Customer service background preferred

• Must be able to interact with a wide range of individuals in a professional manner

• Must be comfortable with report writing

• Must have a valid driver's license

• Must be able to work any time of day

• Must be comfortable performing multiple styles of security including but not limited to foot and vehicle patrol, CCTV monitoring, incident response, and standing posts

• Must be comfortable working with the general public which includes the homeless and transients

• Must be able to complete extensive hands on training, conduct safety rides on authorized vehicles or an assigned location, and report any disruptive behavior on the system or property to local law enforcement - will be working closely with local law enforcement and could be expected to provide video reviews for a variety of cases

• Must be comfortable answering panic station calls

• Must be comfortable providing first aid if necessary

• Must be familiar and comfortable de-escalating situations

• 2 years or more of security experience required

All candidates must be able to pass a drug test and background check

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EOE/M/F/Vet/Disabilities

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About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.