Job Information
Northwest Center Move Coordinator in Seattle, Washington
The* Move Coordinator plays a crucial role in facilitating seamless transitions for employees across workspaces within Amazon's corporate campus. Our Move Coordinators work as the main point of contact for other partners supporting the move, the customers moving locations, and work to ensure communication remains smooth. This position requires exceptional customer service and organizational skills to ensure a smooth and efficient move experience. *Location: *Seattle (South Lake Union + Queen Anne), Bellevue, Redmond *Starting Hour Rate: $29.19 per hour | Full Range $29.19 - $34.73 per hour Schedule: Full-time, 40 hours a week with flexibility to work Monday - Sunday between 7:30am-6pm *What we can offer: *
- Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance
- 17 Accrued Paid Time Off Days Annually
- Additional 11 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave
- Retirement 401(K) with a company match
- Company-Provided Orca Pass -- Unlimited use
- Employment Assistance Program (EAP) via Spring Health
- Mental Wellness Program including six free therapy sessions per year
- Opportunity for career development with our NWC Mentorship Match program
- Physical Wellness Reimbursement Program - $25/month
- Student Loan Contribution Program - $50/month
- Pet Insurance Discount Program
Check out the entire list of benefits Northwest Center has to offer here:?http://www.nwcbenefits.com/{rel="nofollow"}
* Please submit your resume with your applications. Cover letters preferred *
What You Will Do
Customer Support
- Monitor email and chat systems, responding promptly to provide customer education, support, and workspace information.
- Offer onsite and virtual support before, during, and after move projects, addressing employee questions and providing guidance about their interoffice move.
- Retain comprehensive knowledge of building amenities and workspace configurations to effectively assist customers and troubleshoot issues.
Move Support
- Utilize industry-specific computer programs to create, verify, and format move lists, ensuring accuracy and communicating any updates related to workspace, seating, or data submissions.
- Conduct on-site move verification and quality control walks to reconcile system data with physical workspace conditions.
- Submit updates for workspace data or seat corrections, ensuring the accuracy of system information.
Workplace Support
- Perform audits of workspaces, signage, IT equipment, and facilities to validate employee desk locations and floor plans.
- Capture, organize, and report data related to moves, space, and facilities to support decision-making processes.
Program and Team
Assume day-to-day responsibility for assigned p