Career Opportunities: Policy Management Specialist (24662) Requisition ID 24662 - Posted 11/19/2024 - CareOregon - Full Time - Permanent - Portland - Multi Location (2) Job Description Print Preview Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin. Job Title Policy Management Specialist Department Legal Affairs Exemption Status Exempt Requisition # 24662 Direct Reports N/A Manager Title Regulatory Affairs Manager Pay & Benefits Estimated hiring range $64,130 - $78,390/year, 5% bonus target, full benefits. www.careoregon.org/about-us/careers/benefits Posting Notes This role is fully remote but must reside in Oregon or Washington Job Summary The Policy Management Specialist is responsible for developing, implementing, and supporting CareOregon's enterprise-wide Policy Management Program. Core areas of focus include assisting staff in writing quality and compliant polices, serving as administrator for PolicyTech software, monitoring to ensure policies are current, developing efficient processes, training staff on best practices, and tracking regulatory requirements. Essential Responsibilities Develop, coordinate, and manage enterprise-wide policy management program including timeline, workflow, and resources that follow industry best practices. Develop a policy review schedule that aligns with contractual, corrective action, and federal and state requirements. Proactively engage staff to keep policy reviews timely, ensure policies are reviewed by all impacted teams/individuals, encourage collaboration, and mitigate duplication and inconsistency. Support staff in the creation and management of team/department specific annual policy review schedules. Receive and process requests to create new policies or make policy changes. Develop technical writing guidance, create required and on demand staff trainings, provide coaching, conduct quality reviews to ensure policy aligns with CareOregon's Policy Management Policy, and develop an escalation process to enforce non-compliance. Develop and maintain status reports, including dashboards, for leadership. Engage, coordinate, and advise the Policy Oversight Committee to meet goals and objectives. Administer policy management software (PolicyTech), including user training and support, configuration, liaising with the vendor, conducting audits and creating performance dashboards. Use technology to create and maintain a shared email inbox, trackers, and libraries for policy management and related communications, in order to monitor timeliness and compliance. Develop professional, working relationships with external partners and internal stakeholders. Act as a point of contact for policies, communicating broadly with staff to keep them up to date on policy program requirements/changes as well as regulatory responsibilities as they pertain to policies. Analyze operational functions and associated policies to identify and make recommendations for the creation of, improvement upon, or consolidation of policies to improve oversight for high quality care and compliance. Ensure the existence of policies for all high-risk health plan functions and corporate control functions. Identify opportunities for process improvement. Provide backup for other staff on the Regulatory Affairs Team. Organizational Responsibilities Perform work in alignment with the organization's mission, vision and values. Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open