Description

At Amazon, we are always exploring new opportunities to shape our global business. Our Program Managers help us implement the best ideas and support our transportation network to drive success. As you take on different responsibilities, you’ll become an expert in the business, operations, and processes, and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do.

Amazon is a data-driven business, so part of your role will involve gathering insights to make decisions. You’ll trial different ideas, analyze data to identify potential challenges, and present your findings to senior teams.

The environment is fast-paced, deadline driven and you will need to be comfortable working on several initiatives at once. You have a desire to learn and experience new things, and a passion for improvements.

Key job responsibilities

Stakeholder Relationship Management:

• Cultivate and maintain relationships with TA Business Partners, Recruiting Business Partners and Business Leaders.

• Primary stakeholder groups include L6-8 TA, Recruiting and L8-10 Business Leaders.

• Act as the primary point of contact for TA/RBPs and business stakeholders, ensuring their perspectives and feedback are considered.

Communication:

• Develop and execute communication strategies to engage and inform stakeholders about Demand Team's initiatives.

• Create and execute on compelling communication to effectively discuss program objectives, progress, and results.

Demand Collection:

• Collaborate with stakeholders to gather requirements related to student demand for their organisation, this is inclusive of FTE and intern demand (via all pipeline channels including intern conversion, direct hire, return intern).

• Responsible for the on-time submission of demand, and approvals. Approvals need to be auditable and available to business, TA and PxT leaders for review.

• Conduct surveys, interviews, and other data collection methods to understand and analyze organizational requirements.

• Ensures that business-driven demand changes are prioritized and actioned.

• Collaboration with Cross-functional Teams:

o Work closely with internal teams, including program enablement.

o Ensure seamless communication and collaboration across teams to address stakeholder needs.

Basic Qualifications

• 3+ years of program or project management experience

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience using data and metrics to determine and drive improvements

• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience

• 3+ years of driving process improvements experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.