Summary This position is located in Seattle, WA working with the Community Housing and Outreach program as part of Social Work Service and provides support to the Housing team, Project Based teams, grant per diem (GPD), Veterans Justice Outreach (VJO), north and south Balance of State (BOS) teams with locations across Western Washington. Responsibilities Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Duties include but not limited to: Provide clerical support daily for the Community Housing and Outreach program in the form of processing Veterans care requests, reviewing screening questionnaire, processing Veterans care requests, reviewing screening questionnaire, processing phone messages, reviewing and tracking vehicle utilization, working with logistics on supply planning, is point of contact (POC) for stand down items and coordinating supplies for events, and setting up vehicle maintenance schedules, coordinating supply runs for housing teams in extended locations, track and purchase general post funds (GPF) support items for Homeless Program social workers to give away as needed. Reviews vehicle logs weekly for any listed issues or concerns from staff. Works closely with Community Housing Outreach Services (CHOS) lead administrative staff to review vehicle logs and coordinate utilization. Maintains spreadsheet with updates on vehicles pertaining to availability or relocation. Perform as point of contact for logistics, incoming and outgoing mail, along with donated supplies for the facility they are stationed at. Work with the assigned logistics contact to order personal protective equipment (PPE) supplies, necessary shower kits, and laundry items that are used daily at the facilities. Complete monthly inventory on donated supplies and reporting on items that are low or need to be ordered. Create and maintain tracking systems to include, but not limited to call logs, contact resources, vehicles utilization, Logistics supplies, Staples office supplies, along with PPE needed by clinical staff who work out in the community. Coordinate with Homeless Program community partners, Social Work and other VA staff to provide administrative assistance. Communicate with support services lines concerning needs and orders. Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed/Flexible: Not Available Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD414970 and PD414960 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. 5 CFR 330.502 - General restriction on movement after competitive appointment applies. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/07/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 day of the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education s described below: Specialized Experience GS-6: You must have one year of specialized experience or within 30 days of announcement closing equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of policies, regulations, procedures, priorities, and programs pertaining to Community Outreach programs in the form of processing Veterans Care Requests, reviewing screening questionnaires, reviewing and tracking vehicle utilization, working with logistics on supply planning and setting up vehicle maintenance schedules; Knowledge of Veteran care and administrative services at the facility to plan, implement, carry out and advise on various activities relative to quality management/improvement; Experience analyzing and problem solving; Knowledge of basic financial procedures and processes; Experience with computer software programs to input and retrieve data; Experience with design, writing and reviewing policies; and experience with completing complex and varying duties involving different and unrelated steps, processes, and methods. NOTE: As a general rule, education is not creditable above GS-5 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is DIRECTLY RELATED to the work of the position. (TRANSCRIPTS REQUIRED) Specialized Experience GS-7: You must have one year of specialized experience or within 30 days of announcement closing equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience includes experience where you were responsible for providing administrative support functions within a healthcare facility or Community Outreach program; programs pertaining to Community Outreach programs in the form of processing Veterans Care Requests, reviewing screening questionnaires, reviewing and tracking vehicle utilization, working with logistics on supply planning and setting up vehicle maintenance schedules; Coordinating supplies for events, tracking and purchasing general post funds support items for Socials work programs. Knowledge of Veteran care and administrative services at the facility to plan, implement, carry out and advise on various activities relative to quality management/improvement; Experience with computer software programs to input and retrieve data; Experience with design, writing and reviewing policies; and experience with completing complex and varying duties involving different and unrelated steps, processes, and methods. Skill in using information management and analysis software, including spreadsheets, other data, graphics, presentations, and flowcharting software; Knowledge on procurement processes; Knowledge and experience on funding obligations and expenditures. NOTE: As a general rule, education is not creditable above GS-5 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is DIRECTLY RELATED to the work of the position. (TRANSCRIPTS REQUIRED) You will be rated on the following Competencies for this position: Clerical Computer Skills Customer Service (Clerical/Technical) Database Management Systems Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.