The Project Management & Continuous Improvement Specialist, assigned to one of Pinkerton's largest global clients, will provide administrative and organizational support, manage complex problem-solving situations, and drive process improvements for the Prototype Security team. The Specialist is responsible for delivering project management office-style support services, facilitating communication, and leading continuous process improvement initiatives. Essential Functions:

1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
2. Manage multiple concurrent projects and inquiries under tight deadlines.
3. Develop mechanisms to streamline project management team communication channels.
4. Support small team projects with 1:1 project management support.
5. Provide administrative and organizational support for complex projects.
6. Ensure optimum service delivery and efficiencies are achieved through effective project management.
7. Proactively identify process gaps and make suggestions for improvement in service delivery outcomes.
8. Update and implement standards, policies, and procedures for prototype device security.
9. Accurately and consistently document and communicate process changes.
10. Drive consistency in process delivery across the Prototype Security team.
11. Facilitate open team discussions to identify improvement opportunities.
12. Perform process analysis, requirement gathering, and implement streamlined workflows.
13. Apply continuous improvement methodologies such as Lean and Six Sigma to optimize process flows.
14. All other duties, as assigned.

Education, Experience, and Certifications: Bachelor's degree in Communications or related field with two years in role that required significant attention to detail, teamwork, and complex problem-solving. Security experience supporting global security programs is preferred. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives. Competencies:

• Lean Six Sigma Green Belt or higher certification.
• PMP certification, preferred.
• Knowledge of program management office development, preferred.
• Exposure to the consumer electronics industry or manufacturing/distribution of physical hardware, preferred.
• Understanding of statistics and data visualization.
• High-frequency and large-scale project management and documentation skills.
• Effective written and verbal communication skills.
• Proficient in process mapping, analysis, and optimization techniques.
• Able to partner collaboratively with cross-functional teams and stakeholders.
• Able to work independently with little supervision.
• Attentive to detail and accuracy.
• Able to analyze complex situations and recommend solutions.
• Effective independent judgment and decision-making ability.
• Serve as a positive team member and leader.
• Adaptable to learning new software, databases, tools, and techniques.
• Computer skills; Microsoft Office and project management tools such as Asana, Microsoft Projects, and Jira.

Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Travel, as required.

Salary & Benefits Information: Rate of pay: $120000 / year. Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, per