Description

The AMER Data Services Team is seeking a Senior Business Analyst, throughout the Americas to design, develop and manage world-class reporting and analytics that serve and support Worldwide Operations Security, including data interpretation, trending analysis, and overall department initiatives. In this position, you will research data and develop tools in various systems to support AMER and Global initiatives. You will need to interact extensively with cross-functional groups such as database engineering, operations teams, stakeholder groups, software developers and leadership. Excellent listening, writing, verbal communication skills, and strong technical competency are essential. You will build and deliver on-time database platforms and proper integration with other applications and systems through effective web-based development. You must have a desire to drive permanent removal of defects, and ensure highest quality of service is provided in an efficient, effective, and proactive manner.

Key job responsibilities

The role of a Worldwide Operations Security (WWOS) Senior Business Analyst (BA) is to design and develop data visualization dashboards and tools and provide analyses and insights that serve and support the organizations Global and AMER-wide goals and initiatives.

The role requires collaborating with cross-functional groups such as database engineering, operations, Security & Loss Prevention (S&LP) field teams, software development, product and program management.

The data, tools and analyses developed by Senior WWOS BAs enable the field and leadership teams to identify key performance indicators, areas of focus and opportunity and are crucial to achieving business specific and organizational goals.

Senior WWOS BAs support anywhere from two (2) to four (4) customer groups and work on three (3) to five (5) projects at a time, many of which have AMER region and/or Global impact. Each customer group has various subsets of stakeholders, processes and data flow, making it critical for the Senior WWOS BAs to understand the intricacies of each group to ensure tool and data accuracy.

Additionally, Senior WWOS BAs must manage conflicting priorities, communicate barriers, outline timelines and project plans to key stakeholders and have the ability to root cause problems and independently iterate solutions.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• Bachelor's degree

• 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience

• 3+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience

• Experience defining requirements and using data and metrics to draw business insights

• Experience in financial/business analysis

• Experience with QuickSight dashboard and visual creation

• Experience making business recommendations and influencing stakeholders

Preferred Qualifications

• MBA

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.