Description

At Amazon Web Services, we believe cloud is the new normal and it is propelling organizations to adopt cloud technologies to fuel transformative business initiatives. Our customers are interested in leveraging AWS to increase agility, improve security, reduce costs and expand globally. AWS Solutions Architects (SA) are at the forefront of this change. SAs help our customers build highly scalable, flexible, resilient, secure and cost-effective cloud architectures. As a trusted customer advocate, the SA helps organizations adopt advanced cloud-based solutions and migrate existing on premises workloads to the cloud. In this role, SAs will have the opportunity to help shape and execute a strategy to build mindshare and a broad use of AWS technologies for large, strategic customers.

The ideal candidate should possess a breadth of technical knowledge as well as depth in one or two areas of interest. A successful candidate will exhibit a firm grasp of technical fundamentals and the ability to learn complex new technologies quickly. A “builder” mentality that loves to tinker with technology is an asset. The ideal candidate will also possess customer facing skills that will enable them to be strong advocates of AWS within the customer’s environment. They should be comfortable driving discussions with a wide range of customer personnel from enterprise architects to developers regarding trade-offs, best practices, and risk mitigation.

Your broad responsibilities will include: owning the customer technical engagement, working cross-organizationally to facilitate widespread use and adoption of the AWS platform, and developing a deep expertise in the AWS technologies as well as broad know-how around how applications and services are constructed using the AWS platform.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Key job responsibilities

Strategic account SAs build long-term customer relationships, getting to know the details of each customer’s environment and business. They offer strong technical guidance and proactively seek to improve the architectural position of the customer. You will serve as a trusted technical advisor to customers. Assisting them in architecting solutions that leverage AWS services.

You will also:

• Help customers understand the benefits of AWS and contribute to designing cloud solutions.

• You will build technical relationship with customers and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide.

• Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS features

• You will contribute to the development and dissemination of best practices, technical content, and new reference architectures (such as whitepapers, code samples, blog posts). You will also promote and educate others about AWS through workshops, user groups, meetups, public speaking, online videos, or conferences.

• Contribute to the growth of the Solutions Architecture organization by hiring, coaching and mentoring others.

• Develop areas of depth in technical domains relevant to your interests and your customer's outcomes.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.

Basic Qualifications

• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

• 3+ years of design, implementation, or consulting in applications and infrastructures experience

• 10+ years of IT development or implementation/consulting in the software or Internet industries experience

Preferred Qualifications

• 5+ years of infrastructure architecture, database architecture and networking experience

• 3 - 5 yrs experience working in large enterprise or complex environments.

• Familiarity with various database platforms (relational, NoSQL, vector databases)

• Strong technical acumen to understand the customer landscape, identify opportunities, overcome technical obstacles, and ultimately influence the adoption of AWS services in conjunction with business requirements.

• Strong business acumen to comprehend the business domain, customer/partner challenges, and propose solutions to address their business problems effectively.

• Experience interacting with and presenting to senior leadership (e.g., CxOs) within customer or partner organizations, effectively communicating complex technical concepts and solutions.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.