Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS WAF Bot Control and Fraud Prevention team is seeking an experienced Software Development Manager to lead a team that develops and globally operates a highly available, low-latency distributed system that powers real-time intelligent Layer7 threat detections using methods such as behavioral analysis and machine learning, and mitigations such as Captcha and client-side challenges.

Key job responsibilities

• Model Amazon Leadership Principles around customers, operations, inclusion, and growth

• Lead and represent a software development team autonomously

• Lead with empathy, ensuring sustainable workloads and work-life balance

• Adapt management approach to individuals' needs, motivations, and talents

• Create and execute growth plans for engineers, including coaching and mentoring, and develop future leaders

• Establish team processes to solve complex problems, deliver impactful software, and run smooth operations for a globally available web service

• Create and communicate a compelling vision and motivations, fostering collaborative goal alignment

• Strive to build a self-sustaining team, providing guidance when needed, and develop mechanisms to stay connected with details

• Ensure appropriate visibility and recognition for engineers' work

• Own software architecture, product, or suite with significant business impact

• Make architectural, component, and prioritization decisions in partnership with stakeholders

• Influence organizational goals through team's roadmap and effective planning

• Define resourcing and roles to meet team objectives

• Understand owned products deeply to facilitate technical discussions

• Manage, communicate, and mitigate risks proactively and build consensus on complex technical and business issues

About the team

We own services that enable internal and external customers to safeguard their digital infrastructure and defend their online assets against technical and business risks posed by internet bots, such as elevated infrastructure costs, fraudulent activities, and security threats.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Our team's expertise in bot control and fraud prevention, coupled with our commitment to innovation, positions us as a trusted partner in the ever-evolving cybersecurity landscape. We continuously enhance our solutions to stay ahead of emerging threats, ensuring our customers' digital assets remain protected and their businesses stay securely online.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

• 3+ years of engineering team management experience

• 7+ years of working directly within engineering teams experience

• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

• 8+ years of leading the definition and development of multi tier web services experience

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,000/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.