Job Information
PitchBook Data Sr. Director, Revenue Operations in Seattle, Washington
At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: Revenue Operations is responsible for driving financial success through creating, maintaining, and continually improving the operations, platforms and intelligence that support our go-to-market teams. This team works cross-functionally with Marketing, Sales, Customer Success, and Finance, ensuring efficiency and accuracy throughout the customer journey, from lead generation to revenue recognition. Revenue Operations is a pivotal partner in helping our go-to-market teams achieve their revenue goals. As the Senior Director of Revenue Operations (RevOps) at PitchBook, you will play a pivotal role in driving the growth and efficiency of our revenue-generating processes. Leading our RevOps team, you will spearhead strategic initiatives aimed at boosting and supporting revenue across all business segments. Treating people and teams within our Sales, Marketing, Customer Success, Customer Support, and Finance departments as your primary customers and treating our enterprise systems as your products, you will optimize and automate our revenue-generating operations with tools, data, and analytics to efficiently and effectively drive PitchBook's overarching business goals. In this role, you will oversee and align the vision, strategy, and roadmap for Marketing Ops, Sales Ops, Customer Success Ops, and Finance Ops groups, ensuring the enterprise systems (e.g. Salesforce Sales Cloud, Salesforce CPQ, Salesforce Billing, Marketo, Oracle, Catalyst, Outreach, etc.) come together to improve the productivity and efficiency of our revenue-driving teams. You will also ensure that we are collecting and leveraging business data to build exceptional analytics for data-oriented decision-making, from establishing performance metrics to providing actionable recommendations for continuous improvement. Staying abreast of industry trends and emerging technologies, you will drive innovation within revenue operations to maintain a competitive edge. Fostering a culture of collaboration, accountability, and continuous improvement will be central to your leadership approach, both within Revenue Operations and across the organization. Primary Job Responsibilities: Strategic Vision & Strategy: Own the vision and strategy for our Revenue Operations team while collaborating closely with executive leadership stakeholders to align Revenue Operations groups toward that vision Strategic Roadmap & Initiatives: Own and drive our Revenue Operations roadmap across Marketing Ops, Sales Ops, Customer Success Ops, and Finance Ops, using well-aligned strategic initiatives to increase the efficiency, productivity, and scalability of business teams Customer-Centric & Product-Oriented Revenue Operations: Foster a customer-centric, product-oriented culture in Revenue Operations. Employ Product Management methodology in our enterprise systems, building teams that think strategically and devise intuitive enterprise experiences that delight our internal users across Marketing, Sales, Customer Success, and Finance departments Business Operations Support & Enablement: Establish res