Description

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA, Austin, TX, Arlington, VA

AWS Vulnerability Management team is looking for a Technical Program Manager (TPM) to lead security programs focused on host operating systems (OS) patch remediation and builder enablement. This role will lead initiatives for resolving complex security problems specific to host OS patching and enhancing the builder experience to reduce toil towards vulnerability remediation. In this role, you will work with cross-functional teams of technical and non-technical key stakeholders to define strategy and interpret, communicate, and drive full lifecycle security projects. You will partner with Legal, security teams, and service teams to evaluate and develop security services and infrastructure. If you enjoy working in a rapidly changing environment and influencing the strategic direction of a large global organization, this position will provide you with a challenging opportunity.

The role will provide opportunities to think big, be customer obsessed, and to partner with business teams across Amazon. In this role, you will define, communicate and manage challenging projects across multiple teams and locations.

The successful candidate is one who loves working directly with security engineers to understand their needs, and design security systems and solutions that enable our customers to operate more effectively, securely and safely. We have a team culture that encourages innovation, and we expect team members and management alike to take a high degree of ownership for their program vision and execution of ideas. You will work directly with service and security teams to identify opportunities to improve our security posture. You will build tooling, drive process improvements, and work with service owners and technology to develop innovative solutions to complex technical challenges.

The candidate should prioritize well, communicate clearly, and have a consistent track record of delivery. You are proactive in removing roadblocks, pave the way for innovation, and can handle multiple competing priorities in a fast-paced environment. You will be a positive influence across diverse teams, be able to effectively rally support for your initiatives, and be able to help deeply technical teams create simple solutions to meet your program goals. You are able to handle business escalations with a data-driven approach to build trust with engineers and senior leaders.

Key job responsibilities

• Develop and execute on security programs focused on host operating system (OS) patching and builder enablement

• Lead initiatives aimed at identifying and reducing security risks for Amazon and its partner teams

• Lead ambiguous and undefined problems to resolution in the face of uncertainty

• Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment

• Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information

• Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers

• Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals

• Demonstrate the ability to break abstract goals into attainable, measurable work items

• Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and product releases

• Define user experiences and requirements by developing high quality PR/FAQ’s and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget

• Prepare and present business reviews to senior management

A day in the life

AWS Vulnerability Management is a high visibility team that solves security challenges at a massive scale. We are looking for those who are ready to take on a lead role in addressing security issues across one of the largest and diverse companies in the world. Security issues at such scale and speed require a passion for defining and implementing robust solutions.

Joining the Amazon Security team provides the unique challenge and opportunity to solve security issues across a diverse set of global businesses. The ideal candidate will draw upon exemplary project management capabilities, critical thinking, problem-solving skills, and a passion for creating reliable, maintainable, and secure solutions. The candidate should be open to new challenges, proficient at multitasking, innovative, self-directed, and a great team player. Candidates should drive continuous process improvement and collaborate effectively with cross-functional business and security teams to solve problems and implement solutions. The candidate will interact with a broad cross-section of the Amazon organization, spanning a wide range of technologies.

About the team

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• 5+ years of technical product or program management experience

• 7+ years of working directly with engineering teams experience

• 3+ years of software development experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.